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United Auto Exchange

Addison, IL

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24 Reviews

445 W Factory Rd

Addison, IL

60101

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Showing 24 reviews

February 25, 2024

This business is a TOTAL SCAM! I traded in my Audi on January 5 that needed an engine replacement per Firestone (which I told them and they were fully aware of). I got a Lincoln fr More

by Calynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Uriel, Perry, Kevin
June 25, 2023

Took 4 attempts got 1 callback never heard back with answers to my questions. Still waiting 4 days and counting so starting to look at other vehicles. More

by PaintSlayer
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Don't remember
March 04, 2023

Great dealership. Response to my questions right away. Great looking cars. If I lived closer I would buy my cars here all the time. More

by Trev35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik
July 15, 2022

I will start by saying that I do not want to write this review. Unfortunately, after several attempts to work out a reasonable solution, I have been ignored told that due to state law the dealership has n More

by sdisley7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben
February 21, 2022

I was very interested in the vehicle but love about 900 miles from the dealership. They were gracious to answer all my questions as well as brainstorm ways that I might be able to come and see the vehicle More

by Lana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Fontela
February 19, 2022

I found this dealership easy to work with and accommodating to my needs. I was an out of state buyer and the salesman Julian worked with my Local family member to show the car. More

by lorianeducation
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian
January 11, 2022

Excellent dealer! Very helpful. sales crew (Perry) with Fantastic attitude. Perry work with me and help me shipped my truck all the way to Washington state. Very honest guy! I give 5 plus star to Perry! More

by Jaycruiser88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry
January 05, 2022

AVOID AVOID AVOID !!!!!!!!!They will scam you and they AVOID AVOID AVOID !!!!!!!!! They will scam you and they will steal your money. Most of the good reviews are fake. I was dealing with Perry all the More

by Miri
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Perry
December 05, 2021

They suck. They suck. They suck. They suck. They suck. They suck. They suck. They suck. And if you didn’t know already, they f$&@ing suck. More

by Rootoralis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard ‘Dick’ Swallow
November 17, 2021

SCAM!!!!! Vehicle needs more repairs then its worth..... broke down within 24 hours of buying it. I cant even believe this company is in business. More

by danimooney12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar & Perry
1