Unique Auto Mall

they sold me a car with no catalytic converter and a tuner on the car. engine light went on and was told i need a oil changed just to find out i had other problems. i was told by the salesman i could re tuner on the car. engine light went on and was told i need a oil changed just to find out i had other problems. i was told by the salesman i could return the car as is and i was thinking about getting a jeep. the manager is so rude and asked my daughter in law if i was a crack prositute. he must of been thinking of his own mom. don't buy anything there because they lied, steal. More

On September 23rd, Unique Auto Mall sold me a car without having the cars title or proper documentation. It has been 3 months since I bought the car, and I have been paying car insurance and car payments on having the cars title or proper documentation. It has been 3 months since I bought the car, and I have been paying car insurance and car payments on a car that can not be driven. Since there is no title for the car, I can not get the car registered or inspected, making it illegal to be in the street. When the car is parked in the street it gets tickets and when I have to drive the car, cops are pulling me over and saying the car looks stolen. I would call Unique Auto Mall numerous times a week and they will not pick up the phone which forces me to inconveniently go there in person. I went there three times, and they lied to me twice telling me that the cars title would be ready in two weeks when they had no idea where it was. More

Drovetwo hours on a 3 hour trip to purchase a car. Only to get a call to tell me.The car had been sold the night before.Yeah, sent me emails text messages in phone calls confirming my appointment.What Only to get a call to tell me.The car had been sold the night before.Yeah, sent me emails text messages in phone calls confirming my appointment.What a waste of time never again More

My experience with this dealership has been nothing short of a nightmare, highlighting a culture of deceit and a stark lack of accountability. My salesperson, Willy, epitomized the dealership's corrupt ethos of a nightmare, highlighting a culture of deceit and a stark lack of accountability. My salesperson, Willy, epitomized the dealership's corrupt ethos. He was evasive from the start, routinely deflecting my questions to the finance department without ever providing any direct answers. After purchasing my car, I discovered that the HUD was malfunctioning. Willy's response was merely to direct me to Manufacture dealership because it was under warranty, showing no intention of assisting further. Even more frustrating was the issue of the missing second key. Willy ambiguously mentioned, "if we have it, we will send it with the license plate." No key ever arrived, leaving me with empty promises and no direct answers. Post-sale, Willy became utterly unreachable. I made 13 attempts to contact him about items that were owed to me as per the 'we owe' form, only to be met with rudeness and neglect. My calls to the manager were equally fruitless, never receiving a callback despite multiple voicemails. Ultimately, I decided to purchase the missing items myself from the manufacturer due to the dealership's failure to fulfill their promises. This dealership, with Willy as their frontman, operates on manipulation and evasion. They will say anything to make a sale and then vanish when held to account. I urge potential customers to steer clear of this establishment unless you are willing to be another victim of their unethical practices. More

In December 2023, I purchased 2023 range rover which the rear glass driver side was broken and sphere key was not available at the time. Both items were promised be sent to me. This is August, 2024 both ite rear glass driver side was broken and sphere key was not available at the time. Both items were promised be sent to me. This is August, 2024 both items have not be send. Several calls were made to Vlad the sale rep and manager, without any positive results. Vlad lie so much. Promised to call back, never call. More

I would rate this Dealer as less than 1 star if there were such a rating. Their advertised prices are false and misleading, clearly designed to suck in the consumer. Expect to be hit with a $3500 to $4 were such a rating. Their advertised prices are false and misleading, clearly designed to suck in the consumer. Expect to be hit with a $3500 to $4500 "Unique Certification Bundle" which is misleading in itself. In the days of certified used cars this wording is designed to dupe the consumer into thinking that they are getting a "certified used car", you are not. This is little more that a charge for over blown dealer prep that they will not back down on. This, in turn, increases the price of every car that they sell by a significant margin. The true cost of any car from Unique Auto Mall is the advertised price plus the completely bogus "Unique Certification Bundle". In addition they attempted to charge another additional fee of $895.00 for a LoJack tracking device that was already installed on the car by the original dealer. Another total scam. The words that I would use to describe Unique Auto Mall? Unethical, misleading, calculating, sleazy, jut to name a few. Buyer beware. More

RUN, avoid, dont waste your time you ever been surprised by an extra $7,000.00 in fees? $4,000.00 "certification fee", $1,000.00 transportation fee, $900.00 in paperwork fees? what certificati surprised by an extra $7,000.00 in fees? $4,000.00 "certification fee", $1,000.00 transportation fee, $900.00 in paperwork fees? what certification? theres no warranty, theres no cleanliness to the car, etc what transportation fee? im looking at the car? the paperwork fees? what? Shocking AWFUL experience We came in to look at a bmw x7 yesterday, which after finding out how few options it had, and its numerous issues (tailgate misalignment, rear view camera issues, etc), they had the gall to tack on the equivalent of 8.55% of ADDITIONAL FEES. even if you remove them, you end up, with a car thats still overpriced. More