Uniontown Ford

Can’t be bothered to earn your business. Just pass on this dealership. Questionable ethics Just pass on this dealership. Questionable ethics More

A pleasant car buying experience. Reasonable to deal with. Not overbearing. Fairly quick reply to questions asked during transaction. I live 1 1/2 hrs away so would not bother to m Reasonable to deal with. Not overbearing. Fairly quick reply to questions asked during transaction. I live 1 1/2 hrs away so would not bother to make the trip unless I felt a sense of professionalism from the Dealer More

It was a great experience and everybody there was welcoming and we had a great laugh at the end of the day welcoming and we had a great laugh at the end of the day More

Best car buying experience I’ve ever had. Everyone was so helpful and not over pushy. They do everything they can for you from the time you walk in the door until you’re driving away in you’re new car. helpful and not over pushy. They do everything they can for you from the time you walk in the door until you’re driving away in you’re new car. More

Excellent ,my eExperience was excellent fast quick no hassle. Great people good service highly recommended hassle. Great people good service highly recommended More

I ordered a 2021 Bronco. They walked me through every step of ordering and kept me posted in every detail. They were as excited as me!!! step of ordering and kept me posted in every detail. They were as excited as me!!! More

Bought a used car from them with a 30 day 1,000 mile warranty and not even 3 weeks later it is leaking from the differential. Tried calling the dealership several times with no return calls until at le warranty and not even 3 weeks later it is leaking from the differential. Tried calling the dealership several times with no return calls until at least a week later. Once I finally get a return call from them they said we didn't do the extended warranty, even though this should have been covered under the 30 day warranty. I was transferred over to service and was told it would be $125 dollars just to diagnose it. DO NOT give your business to them More

I had Emailed an inquiry about a used car, never heard I had Emailed an inquiry about a used car, never heard anything from dealer, no call back, no email back. I don't know if the car was sold or not I had Emailed an inquiry about a used car, never heard anything from dealer, no call back, no email back. I don't know if the car was sold or not More

I have never been treated so poorly as I was this I have never been treated so poorly as I was this morning. When I purchased my F150 several years ago from your dealership, I purchased the 150000 m I have never been treated so poorly as I was this morning. When I purchased my F150 several years ago from your dealership, I purchased the 150000 mile bumper to bumper. My vehicle speedometer shuts off and my towing gear locks up. It is random. I still have tache, but it is dangerous. About 6 weeks ago, I brought it to the service dePartment, was charged 100 for diagnostics and told nothing was wrong per diagnostic test so nothing could be done. The lady noted it in my file or. So she said. I was on the road first week of June and it happened again. I was stopped at a traffic light and had extreme difficulty pulling away. My wife took a picture of the computer screen. It is clear that I was teaching around 2.5, speed 0, towing gear too low because it is locked. I called your service dept again, thinking a picture proves there is am issue and you will investigate until you found the problem.. the woman I was dealing with said the picture didn't mean anything, wanted to charge another 100. She said the only way this gets addressed is if we bring it in with the problem happening. If that is after the warranty, we will be charged. I drove my truck to another dealership. The problem was diagnosed and t uh ere is a supplemental Ford recall that addresses this issue should a customer have this problem..Part has been ordered by this dealer. I will never stop into your sales or service department again due to your department's arrogance, and indifference. I plan to complain to Ford, the better business bureau and any other means at my disposal. Thankfully, we were not hurt during this fiasco. I believe I was ignored because of the warranty. Up until these last several visits, i thought your dealership was honest and reliable. No more. Joe More

Unable to resolve a mistake the dealership made the service dept is very unorganized and tell you ur getting one thing and then do another which unfortunately is a big problem when your going to b the service dept is very unorganized and tell you ur getting one thing and then do another which unfortunately is a big problem when your going to be dealing with them for any warranty issues/service problems with the new car you purchased. I had a remote start put on my 2017 Edge Titanium that was told to me would be the exact same as factory direct including a new key fob so that it would all be on one fob not an extra piece so, I paid $556 and what I got was no different than what you get at the Dogpound in Uniontown for $150 my defrost doesn’t come on when started nor does my heated seats, nor did I get a new key fob I got an extra piece to hang off my key ring. After telling them I wanted a refund and it removed I first got the offer to have carpet cleaner 🙄and then a few weeks later they offered a $200 check but wouldn’t remove the starter (which is visably seen sitting in the top left corner of my windshield not as if it were factory direct and hidden obviously) so I refused that offer and after 3 1/2 weeks I had to file a complaint with BBB. We have bought 4 vehicles from Ford of Uniontown and there won’t be any more. Please educate yourself on the service dept of the dealership you choose, even asking all the right questions and writing down exactly what the service dept tells you including the cost they can still be super shady. More