Union Park Honda BMW Buick GMC Volvo Cars

During my experience with Union Park BMW, Anthony Dorazio was really helpfull in updating me on my car status of repairs. I didnt have to call Anthony for an update, he kept his word and called me every ste was really helpfull in updating me on my car status of repairs. I didnt have to call Anthony for an update, he kept his word and called me every step of the process. Anthony Dorazio is a great assest to your company! If you need additoanl information, please feel free to contact me at teh below captioned number. Best, Richard C. Wells (215) 964-0292 More

Very impressed with Mike's patience and thoroughness and willingness to explain things to me. No pressure but supportive. I especially appreciate the extras that Mike did like calling my insurance company willingness to explain things to me. No pressure but supportive. I especially appreciate the extras that Mike did like calling my insurance company to inform them of my new car and driving a spare key to my house when I inadvertently locked all copies of the car key in the car! I would heartily recommend Mike to my closest friends and family. More

I drive a Honda Accord and my youngest son drives a Civic . My wife drives a Huge Dodge Diesel pickup. She recently started a job that requires a 100 mile a day commute. Although I did not want to spend th . My wife drives a Huge Dodge Diesel pickup. She recently started a job that requires a 100 mile a day commute. Although I did not want to spend the money I felt as if she either pays for diesel or pays for a small car. I felt as if a Honda was going to be the moist dependable choice. She really liked the Fit so we emailed for sales qoutes. Union Park was prompt and competitive with their price. The .9 percent financing caused us to also get the 100,000 mile extended warranty even though I firmly believe we will be trouble free base on my experience with Hondas. Mr McDaniel's was very helpful and pleasant and our car buying experience was painless. Please note that I believe, not having a trade-in helped make the purchase hassle free. Mr McDaniel's throughtly explained all of the functions of the car. My wife found this to be fantastic. Since we never dealt with Union Park before I can only hope that our serice experience is as good as our sales experience Thank You, Charlie Mahoney More

very friendly service writer george took care of very friendly service writer george took care of everything i asked for and had the vehicle back to me in no time always polite thanks george a very friendly service writer george took care of everything i asked for and had the vehicle back to me in no time always polite thanks george also he advised me of other services that i should be aware and asked me to bring the car back for a checkup before i run out of warranty More

Went here to replace alot of things for my Honda that has around 170000 miles for around $1000. They have a maintenance inspection that checks other aspects of your car including lights. I knew that my parki around 170000 miles for around $1000. They have a maintenance inspection that checks other aspects of your car including lights. I knew that my parking lights were burned out, but they indicated that all was good. I pointed this out to my service guy and all he said was "well, i guess that's a trust issue." I pressed on it and requested to speak with the manager who stated "what do you want me to do about it." This is not how you treat customers, especially because trust is such a crucial issue with your mechanic. No apology, no suggestions by them on how they can re-earn my trust. I'm definitely never coming back here because of these two. The lone positive was that the shuttle service guys were really nice guys. More

Anthony was AWESOME! He was very eager to help me and provided me with excellent personal attention. He took diligent notes of all the problems I reported and personally made sure each one was addressed. provided me with excellent personal attention. He took diligent notes of all the problems I reported and personally made sure each one was addressed. He always greeted me kindly and kept me informed every step of the way. He never pressured me into purchasing anything that he felt wasn't necessary. He offered clear explanations of how the problems may have originated and credible reasoning for each of the recommendations made by the technician. For such a new employee, he sure seemed to have the swing of things. I always felt like my vehicle was in good hands. The service experience was so convenient that I would recommend this dealership to anyone looking for top-notch quality and service. More

This dealership takes sleeze to a whold new level. There are many other reputable Volvo dealers in Pennsylvania and Maryland that will give you a fair deal and not pull the tricks that Union Park trie There are many other reputable Volvo dealers in Pennsylvania and Maryland that will give you a fair deal and not pull the tricks that Union Park tried to pull on me. I would never go back to Union Park. We ended up buying our car from Annapolis volvo at a better price. More

Came into dealership with Altima, Outlook, Camry, & Accord in mind with no strong loyalty toward any of the 4. Mike McDaniel was the Union Park sales person I dealt with. I ended up buying a 2011 EXL Accord in mind with no strong loyalty toward any of the 4. Mike McDaniel was the Union Park sales person I dealt with. I ended up buying a 2011 EXL V6 and I know the reason why had to do with having Mr. McDaniel as my sales person. He was very knowledgable about the specific car I was interested in. He was not pushy nor did he try to steer me to any other vehicle when I was having some doubts about the final pricing. I came in with pricing information form various Internet sites including Consumer Reports. Unlike other sales people I've had experience with, Mr. McDaniel never brought up any negative comments about the information I was bringing. His level of respect throughout the process kept me at the dealership. It was only 2 days from the date that I saw the car I wanted to driving off the lot with that car at a negotiated price I was content with. I've purchased 2 other Accords from Union Park in the past 15 years or so; the level of service provided by Mr. McDaniel was a cut above. I would strongly suggest if you consider Union Park as a potential dealer that you specify Mr. McDaniel as your sales person. He'll make the whole process relatively painless. More

Anthony was very nice, I had to wait for my car for about 2.5 hrs...which was expected. every so often Anthony would come over and explained what they currently working on and how much longer it would be. ve 2.5 hrs...which was expected. every so often Anthony would come over and explained what they currently working on and how much longer it would be. very refreshing to be treated so nicely. i usually buy audis but i now am loyal to bmw More

Andy is AWESOME! I purchased my third BMW in September. Soon after I bought it, I noticed an annoying rattle that I was unable to fix. When I took my car in recently for my first serivce, I let the service Soon after I bought it, I noticed an annoying rattle that I was unable to fix. When I took my car in recently for my first serivce, I let the service department know about the noise. When I arrived to pick up my car, they told me they were unable hear the noise I described. The service person told me that five different people drove my car and did not hear the noise either. So I got in my car and left. As soon as I pulled out of the dealership, I heard the noise. I immediately returned to the dealership. I took a ride with the service manager and she in fact hear the same noise. She asked Andy to drive my car and see if her could locate the noise. Andy was very nice. He spoke to me and asked if I would give him a little time to look at the problem and after about 30 minutes, he located the noise and fixed it. Andy went the extra mile to locate and fix the noise. Not to mention the fact that I was the last person in the service department on Friday evening. He made every effort to make sure I was happy and did not have to return to the dealership to have it fixed at a later date. Service and people like Andy are the reason I have purchased three BMW's. Great job Andy and thank you!! More