Union Park Honda BMW Buick GMC Volvo Cars Jaguar
Wilmington, DE
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Craig took awesome care of my Pilot when it was brought into the shop numerous times for a rubbing noise. I bought it from the used lot as a certified used vechile back in June. Craig worked his butt off t into the shop numerous times for a rubbing noise. I bought it from the used lot as a certified used vechile back in June. Craig worked his butt off trying to fix it. I was in contact with Gerry about the tires that were on the vechile and he answered all my questions and took it apon himself to get the answers. Thanks to the both Craig and Gerry my Pilot finally does not make the rubbing noise any longer. These guys went above and beyond what I expected. Thanks you both!! More
I had bought my Honda CRV from Union Park and after 11 years and 120k miles was ready to trade it on a new Honda Pilot and was ready to return to Union Park. They offered me approximately $800 for the tr years and 120k miles was ready to trade it on a new Honda Pilot and was ready to return to Union Park. They offered me approximately $800 for the trade when the KBB trade in value of the CRV was about $2800, even though they had all the service records and I was a returning customer. Needless to say I walked out never to return. I received almost $3k from another Honda dealer (who I hadn't bought the car from or had service the vehicle). The sales manager called me later to tell me the used car manager who had given the trade in value had made a "mistake", and after offering various other prices below the KBB trade in finally offered to match the KBB price. But at that point they had lost my business. More
Joe was a pleasure to work with. I was greeted immediately and with a smile. My car was finished on time and under estimate. Top notch service! immediately and with a smile. My car was finished on time and under estimate. Top notch service! More
I had numerous questions about bring hit & Joe patiently & honestly conversed with me until all questions were clarified. :) I will be back for body work soon. :) patiently & honestly conversed with me until all questions were clarified. :) I will be back for body work soon. :) More
My transaction was handled quickly, and my salesman (Joseph Hannan) was a pleasure to deal with. I highly recommend Union Park Honda. I am very happy with my vehicle & am certain I made the right choic (Joseph Hannan) was a pleasure to deal with. I highly recommend Union Park Honda. I am very happy with my vehicle & am certain I made the right choice. More
John O'Connor provided excellent customer service. I explained the problem that I was having with my car - trouble starting it, noises, odometer spinning, and light staying on while driving. I also ask explained the problem that I was having with my car - trouble starting it, noises, odometer spinning, and light staying on while driving. I also asked to have the oil changed. John expained that the oil change was unnecessary since it had been done in the recent past. John called me back quickly with the results of the technician review - battery failed. The new battery was installed and I had my car back in a very timely manner. John provided excellent customer service by listening, informing me of unnecessary service to my car(oil change), and having my car fixed and back to me in a timely manner. Thanks, John! More
Great car buying experience from start to finish at Union Park Honda. The process was very clear, simple, and efficient. Denzel was knowledgeable about Honda products and patiently answered many questions. H Park Honda. The process was very clear, simple, and efficient. Denzel was knowledgeable about Honda products and patiently answered many questions. He took the time to explain car features in detail, and went above and beyond throughout the shopping/ purchasing process. Price was very fair with no hassle. Customer service is great, and all employees were very friendly. More
Kevin Collas was great to work with. Right away he gave me a fair offer on my trade and a fair offer on a new car. I highly recommend Kevin and Union Park Honda. me a fair offer on my trade and a fair offer on a new car. I highly recommend Kevin and Union Park Honda. More
I had an exceptional experience with Union Park Honda while shopping for a new (to me) car. The salesman that assisted me in my purchase, Micah Molin, was very honest, helpful & knowledgeable. He listen while shopping for a new (to me) car. The salesman that assisted me in my purchase, Micah Molin, was very honest, helpful & knowledgeable. He listened to what I was looking for and didn't try to make me fall in love with cars that were completely out of my price range (like many other places had). I was in the market for a used car and after Micah helped me select one that best suited my wants & needs AND was in my price range, it was time to complete the deal. In the finance department, I dealt with Eric Vandyke. My credit is not the greatest but he assured me he would do all that he could to get me into the car I wanted. After I left the dealership that day, Eric was very friendly and professional & went out of his way to call and keep me updated and informed about the entire process. He was more than willing to answer any and all questions that I had. I even ended up in a better car than I had expected. A brand new one! What a great overall experience I had. I would highly recommend Union Park Honda to anyone in the market for a new or used vehicle. More specifically, Micah and Eric. More