Union County Kia - Service Center

Raquel and Scott have always been extremely helpful. They are very informative and never pressure you. I always feel like I know exactly what is going on and I never feel surprised at the end. They are very informative and never pressure you. I always feel like I know exactly what is going on and I never feel surprised at the end. More

The service technician was unable to determine the issue with my vehicle. I had someone else look over my vehicle, they were able to determine my fluids needed to be replaced/replenished due to a gasket lea with my vehicle. I had someone else look over my vehicle, they were able to determine my fluids needed to be replaced/replenished due to a gasket leak in which the mechanic showed me. Truly disappointed! More

Union County KIA is simply the best with sales and service! Every experience has been a pleasure. service! Every experience has been a pleasure. More

Good support and good communication The way they have treated is awesome I am happy have treated is awesome I am happy More

Best car service experience I, and I highly recommend to anyone looking for quality service anyone looking for quality service More

Easy location to visit and friendly staff . All went swimmingly with this visit. Easy location to visit and friendly staff . All went swimmingly with this visit. Thanks All went swimmingly with this visit. Easy location to visit and friendly staff . All went swimmingly with this visit. Thanks More

All good getting a recall and tires rotated. Waiting area was clean without any issues. Waiting area was clean without any issues. More

Absolutely the worst service department. For starters, they can’t even pick up their phone or return a voicemail once you’ve left one. The only way to schedule is to physically show up in pe For starters, they can’t even pick up their phone or return a voicemail once you’ve left one. The only way to schedule is to physically show up in person. When my car was there, they told bold face lies, saying that my windshield wiper motor had blown out due to me using Rain-X wiper fluid. They then said it was my financial responsibility to replace said motor because I should’ve known better. Had to call corporate to get that issue resolved. The rear windshield wiper still does not spray fluid. Ask that they examine my brakes because they make a very loud squealing sound after having my car multiple days they said they could not get the car to replicate the noise, the car makes the noise about 90% of the time you release the brakes.Horrible customer service. The only reason I’ll be returning my vehicle back to that service department is because I made the unfortunate mistake of doing the prepaid maintenance. Any warranty items that need to be addressed will not be dealt with at that dealership! More

It is always a pleasure working with Kia. Every experience is always great. Thank you Every experience is always great. Thank you More

It is the cleanest, best designed dealership that I have been to. The coffee machine is a real bonus for those waiting for service. All the sales and service personnel that I have deal with are top tier. been to. The coffee machine is a real bonus for those waiting for service. All the sales and service personnel that I have deal with are top tier. More