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Union County Kia - Service Center

Indian Trail, NC

4.6
679 Reviews

679 Reviews of Union County Kia - Service Center

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October 31, 2023

Go see my girl Stephanie for your next car purchase:) She is such a kind spirited person and will walk you through entire process stressfree More

by GodSpeed54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

We would not be able to grow and develop without feedback like yours, GodSpeed54. We are thrilled you had a great experience with us and hope to see you again soon.

October 31, 2023

If you want a stress free car buying experience then go see Stephanie & Eddie:) They both are outstanding sales people! Racquel in service is the best:) She always gets me in and out of service with a po More

by Blackberry
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

We would not be able to grow and develop without feedback like yours, Blackberry. We are thrilled you had a great experience with us and hope to see you again soon.

October 30, 2023

At my last scheduled oil change, I asked for replacement filters to install myself. I was made to be late for work because the tech didn't follow the instructions and replaced the filters anyway. I got wrot More

by none3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raquel Maynard
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

They were fast and reliable and efficient. Like how they took pics of the filters so I could see how dirty they were before I bought new ones. More

by MICHELLEWARREN199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

We always enjoy hearing what our customers have to say, Michelle! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

October 27, 2023

Wonderful service department! I always feel welcome when I come there. Great and friendly staff! More

by CHRISSYQ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear Chrissy, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

October 26, 2023

Professional and customer oriented. Selection of cars due to size and location could be better. More

by jghg08
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

We would not be able to grow and develop without feedback like yours, jghg08. We are thrilled you had a great experience with us and hope to see you again soon.

October 25, 2023

Great Customer Service . a new appointment was set with no issues . The process was seamless More

by LORIWARDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Dear Lori, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

October 23, 2023

Cant put it into words I dont have the words to Express my disappointment in Union County Kia More

by JOYCEDEESE1956
Recommend Dealer
No
Employees Worked With
Salena Dalerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salena Dalerio
October 19, 2023

The service manager Scott is a major pain to deal with if you can even get him on the phone. He is rude and unprofessional. This dealership LOST the engine to my vehicle being repaired and caused extreme del More

by joshuamjames6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Selena always takes wonderful care of me with all the problems I may have in my car. More

by PMARIBEL6678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Thanks Pmaribel6678. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

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