679 Reviews of Union County Kia - Service Center
Go see my girl Stephanie for your next car purchase:) She is such a kind spirited person and will walk you through entire process stressfree is such a kind spirited person and will walk you through entire process stressfree More
If you want a stress free car buying experience then go see Stephanie & Eddie:) They both are outstanding sales people! Racquel in service is the best:) She always gets me in and out of service with a po see Stephanie & Eddie:) They both are outstanding sales people! Racquel in service is the best:) She always gets me in and out of service with a positive vibe always More
At my last scheduled oil change, I asked for replacement filters to install myself. I was made to be late for work because the tech didn't follow the instructions and replaced the filters anyway. I got wrot filters to install myself. I was made to be late for work because the tech didn't follow the instructions and replaced the filters anyway. I got wrote up for being more than an hour late to work. In 40 years, I have NEVER been late. I will only be using your dealership once a year to keep my warranty valid. I will NOT buy another car from this dealership More
They were fast and reliable and efficient. Like how they took pics of the filters so I could see how dirty they were before I bought new ones. Like how they took pics of the filters so I could see how dirty they were before I bought new ones. More
Wonderful service department! I always feel welcome when I come there. Great and friendly staff! I always feel welcome when I come there. Great and friendly staff! More
Professional and customer oriented. Selection of cars due to size and location could be better. Selection of cars due to size and location could be better. More
Great Customer Service . a new appointment was set with no issues . The process was seamless a new appointment was set with no issues . The process was seamless More
Cant put it into words I dont have the words to Express my disappointment in Union County Kia my disappointment in Union County Kia More
The service manager Scott is a major pain to deal with if you can even get him on the phone. He is rude and unprofessional. This dealership LOST the engine to my vehicle being repaired and caused extreme del you can even get him on the phone. He is rude and unprofessional. This dealership LOST the engine to my vehicle being repaired and caused extreme delays. Apparently a transport company had taken it to Atlanta by mistake. This is Kia's mistake btw. However, we were made to foot the bill for the rental out of pocket, and when asked, Scott says "that's just the way it is", "we arent going to help you there". Two weeks prior I spoke to Scott on the phone and he said "The engine is being put in the car" Later we find out this is a lie; the engine hadn't been put in the car yet. This has all happened TWO MONTHS after the car was damaged. It took two months for them to start repairs. It has been nothing but lies and run arounds from everyone here. Shop elsewhere. More
Selena always takes wonderful care of me with all the problems I may have in my car. problems I may have in my car. More