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Union County Kia - Service Center

Indian Trail, NC

4.6
696 Reviews

696 Reviews of Union County Kia - Service Center

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January 27, 2024

It’s a great dealership but we need improvement. Improvement is always good especially when you selling a used car and you asked him for the price of the Kelley blue book and there’s things wrong wi More

by wydlecooper421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Goode
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Patterson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De Los Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Dear wydlecooper421, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

January 27, 2024

Dealership has continually declined in the last few years, very aggressive high interest lending, very low customer satisfaction More

by 16elements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Patterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Excellent people working their an to me that is what makes a business worth dealing with More

by kadapau58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 24, 2024

It was good experience good customer service friendly and very informative very professional will definitely return More

by D.RIVERA1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 23, 2024

She is always courteous and takes care of my needs. She listens and responds accordingly. More

by BOSSGRANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 22, 2024

Always great service! Raquel is extremely helpful getting my car taken care of! They are always quick and efficient. More

by Kperry3099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Kperry3099, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 21, 2024

Rachel is great to work with and explains everything throughly and always very pleasant to talk to. More

by JVASSIL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

January 20, 2024

I am always pleased with servicing at Kia of Monroe. The customer service is 10/10! I have never had a bad experience, in the two years I've been using Kia of Monroe, as my primary means for Telluride s More

by Krystal Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 20, 2024

For me has been a great experiods, staf And the staff amazing that young lady knows a job.amazing. More

by George Aldoyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

We always enjoy hearing what our customers have to say, George! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

January 18, 2024

Service center drop off box worked easy. My car was ready on time when I needed it the next day. More

by amynatoligallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember bame
Aug 25, 2024 -

Union County Kia responded

We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

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