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This rating includes all service center reviews, with more weight given to recent reviews.
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552 Reviews of Union County Kia - Service Center
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August 30, 2023
How old we split my car ASAP service call to change rotate the tires but the last time I bought my car that cost me $100 just for a oil change I didn’t understand that rotate the tires but the last time I bought my car that cost me $100 just for a oil change I didn’t understand that More
by DBARTEE
Verified CustomerEmployees Worked With
August 30, 2023
Salena, Raquel, Scott and Jansen are very friendly. Very clean dealership! Go see Larry when you need a vehicle! Very clean dealership! Go see Larry when you need a vehicle! More
by Sk1nsfan
August 30, 2023
Car was in for oil change and tire rotation. Upon leaving the dealership tire light came on. The oil change and tire rotation took 3 hours to complete. This work was done on a planned appointme Upon leaving the dealership tire light came on. The oil change and tire rotation took 3 hours to complete. This work was done on a planned appointment More
by DJNOWLAN
Employees Worked With
August 21, 2023
Quick and professional service. Always friendly and helpful. Very nice people to deal with. Highly recommended. Always friendly and helpful. Very nice people to deal with. Highly recommended. More
by ErnieC
July 03, 2023
Horrible! I was extremely deceived! I have evidence about this and I'm running after my rights! A very disappointing and regrettable story. I've been looking f I was extremely deceived! I have evidence about this and I'm running after my rights! A very disappointing and regrettable story. I've been looking for a car for my wife for a few days, first I bought a new truck for my work and I'm going to give my old truck in exchange, a truck that was all working. I went to kia union county for the first time and the attendant valued my truck at $7500, I went to another dealer and they valued it at $9000, I talked to the Kia Union county attendant if they could pay a better value, he said I should come back with my wife to do a test drive in a Kia Carnival and that he would talk to his manager about paying a little more. I returned today on 07/03 with my family in my truck that was working perfectly, when the attendant asked for the key to my truck and without my authorization they drove it, when he returned he said he could only pay $4500 for it, I didn't even continue to conversation because it was an absurd proposal, I took my truck to go to the dealer who would pay the $9000, when I started my truck I already heard a strange noise, when I went out on the street I saw that it was not in conditions of use, it was damaged . They damaged my truck I don't know how, but I came back right away because I didn't have the possibility to drive it that way and also because it was all working fine. I called the manager who didn't do anything for me and he called the Kia union county general manager, he said it wasn't his problem if my truck had a problem and that he wouldn't do anything, but his employee assumed that when I was driving without my permission he heard a loud noise and i have recorded it but even so they said they wouldn't do anything, i called the police who told me to appeal with a lawyer and report it, all this in front of Kia union county, a few minutes passed and the general manager came back and said that he could pay $7000 for my truck if I wanted to, that is, once again assuming the error. But how so? I have a better proposal! and now? who will pay for the damage to my truck? I've always done preventive maintenance on it and recently spent $4000! and now? I need answers! More
by genesiobonijunior
Employees Worked With
I don’t remember
June 27, 2023
I had a wonderful experience with Jantzen Crook. She checked me in as soon as I arrived and kept me updated throughout the service appointment. My waiting time was minimal for the service that I req She checked me in as soon as I arrived and kept me updated throughout the service appointment. My waiting time was minimal for the service that I required. More
by Eric VanHuss
Employees Worked With
Jantzen Crook
May 27, 2023
Scott was able to schedule me for my first oil change and Recall repair to accommodate my schedule before leaving for a long trip. Recall repair to accommodate my schedule before leaving for a long trip. More
by Magraretired
Employees Worked With
May 23, 2023
It was a great experience @ union county kia. Having my car service. Thank you so much. Having my car service. Thank you so much. More
by Chub123
May 15, 2023
Salena was very professional and super nice in the service department. She kept me updated with my service. service department. She kept me updated with my service. More
by Sheakia
Employees Worked With
