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Union County Kia - Service Center

Indian Trail, NC

4.6
552 Reviews
Call Service Center (704) 288-4111

552 Reviews of Union County Kia - Service Center

Sort by
September 11, 2023

People are so friendly. Always keeps you informed. The pace is so clean and accommodating. Love Union County Kia! More

by marygask
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2023 -

Union County Kia responded

Mary, thank you so much for your kind review of our Service team here at Union County Kia! We are grateful to hear you received a pleasant experience! Please let us know if there's anything else we may do to be of further assistance to you! Thank you once again and wishing you a great week!

September 02, 2023

Next time I come for I need basic info for engine & battery. Can I talk to service technician for about 10 minutes. So far I got great service. More

by Harshad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Union County Kia responded

Dear Harshad, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

September 02, 2023

The experience was great, raquel was excellent , I like thanks yall for everything you did More

by MICHAEL960412
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel Maynard
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Aug 25, 2024 -

Union County Kia responded

We always enjoy hearing what our customers have to say, Michael! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

September 01, 2023

could not have received more courteous service. Thanks to all your service dept. crew..All very courteous.. More

by mickeyd0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jantzen
Report | Print
Aug 25, 2024 -

Union County Kia responded

Dear Mickey, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

August 31, 2023

Terrible wait for my appointed time. Need to work on your scheduling a lot! Really pissed me off and cost my time. More

by Jengand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 31, 2023

Hi Scott is always very helpful. Keeps you updated on status and answers questions. Clean facilities. Nice waiting room. Good communication. More

by cinwitt
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Aug 25, 2024 -

Union County Kia responded

Dear Cinwitt, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

August 30, 2023

Went in for an oil change and tire rotation, as well as my passenger side door handle not working. I was told that the door handle did not have any broken parts, but that it just had to be lubed. I was tol More

by destinyx343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 30, 2023

Kia is amazing they work really well with you and if you have questions or concerns they help you out by answer them. They are all really nice and sweet there. More

by br10griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2024 -

Union County Kia responded

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

August 30, 2023

Always excellent service. We come from SC to get our car serviced there. Highly recommend. More

by galenemcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2024 -

Union County Kia responded

Dear Galene, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

August 30, 2023

Pleased. Satisfied with staff and dealership I would recommend that dealership to family and friends More

by MARKHASTY76
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salena Dalerio
Report | Print
Aug 25, 2024 -

Union County Kia responded

Dear Mark, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

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