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This rating includes all service center reviews, with more weight given to recent reviews.
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553 Reviews of Union County Kia - Service Center
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October 06, 2023
I was taken promptly at my scheduled appointment. Raquel was great to work with. Overall a good experience Raquel was great to work with. Overall a good experience More
by zeke012345
Verified CustomerEmployees Worked With
October 05, 2023
Picking up the car was fine despite the extremely long service process. Only disappointment was the detail of my insurance fate for the only covered one of my back seats and one floor mat where glass is b service process. Only disappointment was the detail of my insurance fate for the only covered one of my back seats and one floor mat where glass is broken instead of just detailing the whole car. I do look forward to Kia getting these break ends under control so hopefully it can be the amazing dealership it once was when I first purchased in Concord. More
by lpurvis27
October 04, 2023
My car was in the shop for 85 days with no loaner car and the service manager was very rude when I checked on the status of my car and about a loaner. Was told four to six weeks for an engine repair that was the service manager was very rude when I checked on the status of my car and about a loaner. Was told four to six weeks for an engine repair that was covered under warranty. Very displeased all around about how this was handled. More
by ashswebb
Employees Worked With
October 02, 2023
The establishment is very nice and organized. The waiting room is comfortable and the staff is very informative and welcoming. The waiting room is comfortable and the staff is very informative and welcoming. More
by NSHEILA_84
Employees Worked With
September 30, 2023
Easy to schedule appointments. The dealer was ready for my arrival. Quick service. No surprises. I’m very pleased. The dealer was ready for my arrival. Quick service. No surprises. I’m very pleased. More
by kmartin9321
Employees Worked With
September 30, 2023
My last visit everything was completed as requested in a decent amount of time I have no complaints decent amount of time I have no complaints More
by TEDYCINDYS
September 25, 2023
Helpful, courteous, not pushy, sincere, knowledgeable, friendly, respectful, caring staff. If and whenever I ever decide or want to trade in my vehicle, Union County will be the only choice for me. friendly, respectful, caring staff. If and whenever I ever decide or want to trade in my vehicle, Union County will be the only choice for me. More
by jwilliams440
September 25, 2023
The service is hands down phenomenal, the staff is awesome, kind and patient all the time. The facility is always clean and stocked with complimentary beverages. awesome, kind and patient all the time. The facility is always clean and stocked with complimentary beverages. More
by msmoni.rich
Employees Worked With
September 22, 2023
Used this service department and it was top notch. Clean, quick, great detailed work. Highly recommend! Clean, quick, great detailed work. Highly recommend! More
by Bingerluvu
Employees Worked With
September 17, 2023
The trying to upsale everything and get you to do things that are not needed at the time are annoying. I had just bought the vehicle three months before, I shouldn’t need a tire rotation that quick. that are not needed at the time are annoying. I had just bought the vehicle three months before, I shouldn’t need a tire rotation that quick. More
by Crystal Ivey
Employees Worked With
Other Employees :
Brittany Shepherd
