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This rating includes all service center reviews, with more weight given to recent reviews.
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553 Reviews of Union County Kia - Service Center
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December 08, 2023
Didn't return my car the way I left it, won't help fix it either, I've asked but they keep giving me the runaround. Very disappointed, will only go back because I have no other choice. either, I've asked but they keep giving me the runaround. Very disappointed, will only go back because I have no other choice. More
by shwnrjcksn
Verified CustomerEmployees Worked With
December 07, 2023
We have received excellent customer service from all departments. Our family has purchased 3 new Kias from there this year. The entire facility is very clean and inviting. So glad we decided to stop and departments. Our family has purchased 3 new Kias from there this year. The entire facility is very clean and inviting. So glad we decided to stop and look a year ago! More
by tmullis
December 06, 2023
Fantastic focused service, Scott was awesome in tending to my needs and getting things done. Excellent! to my needs and getting things done. Excellent! More
by frank@filippis.com
Employees Worked With
December 06, 2023
December 05, 2023
Appointments apparently mean nothing and they also pad their scheduled maintenance with unnecessary items. No apparent concern when issues were raised. A 16k scheduled maintenance that should have been an their scheduled maintenance with unnecessary items. No apparent concern when issues were raised. A 16k scheduled maintenance that should have been an hour and cost $130 wound up over 3 hours and over $250. Also they didn't reset my oil life and next service date and mileage on my display. Hopefully they actually did the oil change and service. More
by Davis28277
Employees Worked With
December 05, 2023
All of my experiences with the service department have been very positive. They keep you informed of every step. been very positive. They keep you informed of every step. More
by JChurch
Employees Worked With
December 01, 2023
I had an appointment for 2:00 for an oil change only. I got out at 5:00! I got out at 5:00! More
by mrs_eck201
Employees Worked With
November 30, 2023
The tech worked quickly on my car, the service person was friendly and helpful. This was a present visit was friendly and helpful. This was a present visit More
by amusicman294
Employees Worked With
November 30, 2023
Very friendly, professional, she handle my information in a business way. Thanks for caring about your customers! a business way. Thanks for caring about your customers! More
by PECCOLIA1941
Employees Worked With
November 28, 2023
The service department is excellent and Rachel is very helpful and knowledgeable. I am very happy to have her as my representative. helpful and knowledgeable. I am very happy to have her as my representative. More
by Kschnulle
Employees Worked With
