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Union County Kia - Service Center

Indian Trail, NC

4.6
554 Reviews

554 Reviews of Union County Kia - Service Center

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January 17, 2024

She is a best lady talk very firmly Smiley face understanding the situation of the car .And solve the problem More

by kkkk49358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

January 17, 2024

I ourchased my Kia Soul in Monroe on 2018. I had a good experience with the salesman. The service department is " da-bomb!" More

by lmcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 02, 2024

Bought my car at another dealership due to circumstances out of my control, but this is where I go for service as its the closest to home. Always great quick efficient service, with kind techs and advisors! More

by FuryGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

January 01, 2024

Great dealership to work with! Very prompt and thorough! I couldn’t ask for a better place. More

by Jennifer Fitchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Pettaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 20, 2023

I can’t say enough good things about the Kia Service folks, and in particular Salena and Chris. They went far above and beyond what any reasonable person would expect them to do in order to make sure th More

by Norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 18, 2023

Great dealership we got in took us about 3 hours to get everything squared away but we enjoyed it and walked out with a brand new Kia soul the wife was happy and so I was definitely recommend Union Kia More

by Mastereasy7789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 15, 2023

Great Service! Easy smooth transaction. Everyone we worked with was excellent and very attentive to our wishes. More

by Sbrown6924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 13, 2023

Great customer service, with not a long wait for my car to be ready in time More

by GILMORECHELSEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 11, 2023

Overall very good service. I was told that my radio would be fixed at this appointment. Only to find out upon arrival that they don’t do that on the weekends. I have now been w More

by jperry7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 11, 2023

Very friendly and courteous staff! Car was ready when promised and update and recalls were addressed. Recommendations were given for next service More

by stbd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

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