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Union County Kia - Service Center

Indian Trail, NC

4.6
554 Reviews

554 Reviews of Union County Kia - Service Center

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January 17, 2024

I appreciate the service at Union County Kia, the are helpful, good listeners, but not too pushy. The price was good and they showed genuine concern. The service Manager Scott White is amazing. Couldn’t More

by MOCHABROWN130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

January 17, 2024

When I went in to get my oil changed Selena was very attentive and showed the upmost of customer service! I could not get the time to change in my Kia and she made sure that was taken care of as well. I More

by angelabrown490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

UC Kia always does a great job servicing my vehicle. Waits are short and quality is excellent. More

by DK1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

Like the company the car service and waiting room , my son loves the hot drinks More

by stephenvanlianthang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

They are the best. I would go no where else. On target with what I need to have done, very knowledgeable, always on point and respectful, I trust them. My car comes bac More

by PSALLEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

Easy to schedule appointments. Lovely waiting room. Great communication through service. Service was quick and easy. More

by Mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

Highly disappointed. car was in shop for months as once I get it out it doesn’t run the same. So shop tells me that my turn was going out and they informed me of it. So I More

by savanaah394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salena Dalerio
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Great service rep that kept in touch the entire time. Very friendly and helpful and great hospitality. I arrived early and he just said, “no problem”, took needed info on his iPad, and then took me to th More

by GLORIAJONES30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irish service rep was awesome young man.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

Great people in service, especially the professionalism of Selena. Very clean facility with great waiting area. More

by jbinsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

The service was excellent. I stayed at the dealer for about an hour and they finished all the checkups and oil change. They kindly escorted me in the afterwards. More

by jimin2me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

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