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Union County Kia - Service Center

Indian Trail, NC

4.6
554 Reviews

554 Reviews of Union County Kia - Service Center

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January 17, 2024

The best service, fast and with quality, Serena is very friendly and professional, without a doubt, she has a great work team. More

by lizbrabo2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Liz, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 17, 2024

Good quick service. Friendly staff. They took care of my car with out any unnecessary add ons More

by drpjemac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

UC Kia has the best service center and is always very attentive to their customers! More

by Laceylw4084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

I feel confident going to this dealership for all of my service needs because of Rachel and her attention to details! More

by Linda.eileensc95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Pettaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

Polite and professional. Service department was vey helpful and communicative of all services done. Friendly service from Raquel. More

by No One of Consequence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

January 17, 2024

They had a counter where I could look into the mechanics shop and still set up my laptop to work. I was kept informed on the progress of the work being performed on my vehicle by text messages More

by DBLACK.THE.TRAVELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

January 17, 2024

The service of kia is very respectful an they were helpful to answer all the questions I had for them. More

by Terence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Dear Terence, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

January 17, 2024

My vehicle was a the dealership for six months for an item under warranty. They did not seem to care that my vehicle was out of service and did nothing to get me something to drive while they had my vehi More

by Hake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Friendly service staff and sales staff also. Got a good deal on my KIA and love it. Will check with them for my next purchase More

by redhead61_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

January 17, 2024

Great service, I didn’t had to wait for too long, quick and efficient! As always! More

by 0laisbraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.

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