Union County Kia - Service Center

Always good customer service! They answer all of my questions and concerns. Generally easy to schedule an appointment as well! They answer all of my questions and concerns. Generally easy to schedule an appointment as well! More

Always very good service and a great experience from the service department. They are always very friendly and helpful. service department. They are always very friendly and helpful. More

I had a great experience but in fairness I did not work with Selena. I worked with Kevin. with Selena. I worked with Kevin. More

I had a great experience with Dee Allen. Fast and smooth process the whole time. Fast and smooth process the whole time. More

The beginning it was inconsistency with scheduling repairs, the length of time, and costly rental. repairs, the length of time, and costly rental. More

Very professional quick and on time. Y'all rock!! Good job. Keep up the good work!! Y'all rock!! Good job. Keep up the good work!! More

I can’t say enough good things about Raquel. I have never had better customer service with Kia, or any other company in all of my 54 years. She was knowledgeable, honest, and genuinely concerned I have never had better customer service with Kia, or any other company in all of my 54 years. She was knowledgeable, honest, and genuinely concerned with my satisfaction as a customer. She went above and beyond to ensure that I was treated with respect and care during the stressful event of someone breaking into my car, and even handled everything with my insurance that I was just about ready to lose my mind over. Whatever you pay her isn’t enough, and she should train the other employees in the service area how to deal with customers with kindness and exceptional care. She is a genuine joy to be around, made me feel comfortable, and regained my lost confidence in choosing to be a Kia customer. 5 stars and zero complaints about her, as she is an exemplary customer service representative that could literally work for any company in any field and be their number one employee. Give her a raise and a promotion, as she is THE example everyone should be following. More

The service department does a great job, and always friendly and helpful. Always a great experience. friendly and helpful. Always a great experience. More

Although i had a later appointment, they were able to fit me in early as I was potentially going to go over my recommended service miles. Timely communications regarding what to expect. me in early as I was potentially going to go over my recommended service miles. Timely communications regarding what to expect. More

Selena was very excellent in doing her job. I was very pleased in her ability to complete the task that I requested to be done. I was very pleased in her ability to complete the task that I requested to be done. More