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Union County Kia - Service Center

Indian Trail, NC

4.6
554 Reviews

554 Reviews of Union County Kia - Service Center

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April 10, 2024

My KIA optima has been in shop for four week and needs a engine which will take about three to four more weeks and they wouldn’t give me anything to drive. More

by sktillman56
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

I love taking my car to KIA to get it serviced. Whenever it’s time for me to get a new vehicle I will sure enough go another KIA vehicle. The staff there is awesome Stephanie sold my 2021KIA Sorent More

by myarogers2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Moskowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Aug 24, 2024 -

Union County Kia responded

Dear Mya, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

April 08, 2024

Wonderful. Was timely fast n did a great job. Will continue to go bac. Selena did a great job More

by lauripet9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

April 08, 2024

Have brought our Sportage in 5 times to address a “check engine light” The car has now been in your shop 22 days and according to Raquel Maynard the service department still can’t find the problem. I can More

by JMITCH07405
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

Clean, friendly and high on quality of customers service. Speedy with response on your questions and concerns. More

by SBRITTON019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Patterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Dear SBRITTON019, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

April 05, 2024

Outstanding service and always put there customers first. Always go above and beyond every time I come More

by JMOORE24325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Allen
Aug 24, 2024 -

Union County Kia responded

Dear JMOORE24325, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

April 05, 2024

They were very personable and made sure I did and had everything to make educated decisions about my car More

by Taygutelius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Thanks Taygutelius. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

April 05, 2024

Salena is great. Makes experience way better Very happy with the level of service given by Salena More

by tamccleary
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salena Dalerio
Aug 24, 2024 -

Union County Kia responded

We really appreciate you sharing your review of our service. Thank you!

April 04, 2024

Not happy that my warranty was just out and headlight repair was going to be $2400 More

by YOSHETI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
March 31, 2024

I've always have great experiences whenever I take my car in for service. Scott is an excellent representative for Union County Kia! More

by Delcia
Recommend Dealer
Yes
Employees Worked With
Scott White
Aug 25, 2024 -

Union County Kia responded

We always enjoy hearing what our customers have to say, Delcia! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

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