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Union County Kia - Service Center

Indian Trail, NC

4.6
750 Reviews

750 Reviews of Union County Kia - Service Center

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February 28, 2025

Great dealership to buy a car and service is easy to schedule and quick. Would highly recommend. More

by jlangkopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De Los Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Service department has still not resolved my issue and the service manager is not calling me even after the sales manager requested him to. The poorest customer service I’ve ever had through a dealership. More

by samuel_bryant
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Great service and very efficient. Service appointments are aways pleasant and usually don't take very long. More

by NJTAYLOR947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Good experience, very good very good very good very good very good very good very good More

by estin.c
Workmanship
Recommend Dealer
Yes
Employees Worked With
Brandon Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

My last visit to fix a recall item was great! They finished my vehicle quickly and communicated well. More

by TAJ.OMAR.BIZZELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
February 25, 2025

It was my first time purchasing a car and with Eddie’s help, we were in and out asap More

by mxiong0426
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Good Service. Very friendly and kind staff. I would like them to add car washing More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
February 22, 2025

Always kind and helpful and good at updating customers and staying on top of everything that needs to be done More

by MARIA.H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Awesome and friendly atmosphere. The staff is always great and helpful to any need I have. More

by TIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

All the service writers are detailed about service performed, and services being offered after inspection. More

by tiffanymarie1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.