Union County Kia - Service Center

Service Department was fast and very helpful. Staff was extremely friendly and polite. It was worth the drive. Staff was extremely friendly and polite. It was worth the drive. More

Raquel is very efficient, greets customers professionally and follows up in detail about the status of your vehicle. She is great at her job. and follows up in detail about the status of your vehicle. She is great at her job. More

Good place to go your auto sercvse need. Good job always done with mannerly way Good job always done with mannerly way More

Kevin had been great , without his help I would have lost my mind . My 2022 kid Sorento has been in and out of the shop. After the first 2 months of paying for a rental I had to beg for a loaner . They c my mind . My 2022 kid Sorento has been in and out of the shop. After the first 2 months of paying for a rental I had to beg for a loaner . They can’t figure out why my car is constantly in the shop . I feel like this dealership can’t give me a clear answer on my car issues . More

Probably good for routine oil changes but when it comes to the “heavier” stuff I wouldn’t choose them to do anything. My 2023 Sportage just died one day, bad engine. Took 2 weeks for them just to look at i to the “heavier” stuff I wouldn’t choose them to do anything. My 2023 Sportage just died one day, bad engine. Took 2 weeks for them just to look at it, it sat and sat and sat in their parking lot. I had to remotely lock several times and when I finally picked it up, it stunk like stale cigarettes. We are not smokers. This happened January 2024, guess it was too cold to smoke outside. Then at a routine inspection they try to tell us we need an under plate, $710 plus installation fees. My first inclination is they never replaced it after replacing my engine. So someone calls my husband, who has never signed a thing at Kia or had maintenance under his name, tells us a manager will call. Well, that person called and provided a name that no one seemed to know, and never called us back after stating he would. No trust there and somehow whenever there’s an issue the service manager is never around! More

You can’t get anyone to contact you. It is miserable. Once you have gotten your car in there is very little communication. It is miserable. Once you have gotten your car in there is very little communication. More

Very good speedy and cares a lot about the quality of work. Always tells you what needs to be done and if it is needed work. Always tells you what needs to be done and if it is needed More

State of the Art facility. Greeted by service advisor very quickly upon arrival. Very thorough on inspection. Greeted by service advisor very quickly upon arrival. Very thorough on inspection. More

She is just great, appreciate her all help during my last visit. Thank you so much!!! visit. Thank you so much!!! More

Great and very attentive service. I arrived for the review and it didn't take long at all I arrived for the review and it didn't take long at all More