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Union County Kia - Service Center

Indian Trail, NC

4.6
557 Reviews

557 Reviews of Union County Kia - Service Center

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June 14, 2024

I was very pleased with the service at Union County Kia. I receive outstanding customer service whenever I go there. More

by cburop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

We really appreciate you sharing your review of our service. Thank you!

June 12, 2024

I was very impressed with Salena and giving me an update on our Kia Sole. I am so happy with how fast the car got done. They did a good job. More

by madmanperformance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

June 10, 2024

I have purchased my last 3 Kia’s from this dealership and it has always been a great experience! Mr. Bernie Graham was the salesperson that sold me those last 3 Kia’s. After the purchases, I have also taken More

by Delcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear Delcia, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

June 10, 2024

Excellent customer service fast service always vey helpful at front desk prompt and friendly service thanks More

by soupa.woman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Thank you for the fantastic review soupa.woman! We loved being of service to you and hope we can assist you again soon.

June 10, 2024

Best service department in Charlotte. Scott is super good and the team is awesome. Everything is always clean, fast, and just as they say it will be. More

by CLYDE.GILFILLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear Clyde, thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

June 10, 2024

Great experience. Always helpful and informative. All the work is done timely and never an issue afterwards. Great job done by all. More

by slong200940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Thank you for the fantastic review slong200940! We loved being of service to you and hope we can assist you again soon.

June 10, 2024

Great service department! Love the Saturday hours, cleanliness of the facility and communication from the dept!! Way to go! More

by palbunch5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear palbunch5, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

June 10, 2024

I have a concern regarding the anti-theft system. My car was recently broken into. This anti-theft system to my understanding was supposed to prevent break in issues that were advertised on social m More

by ktillman20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Goode
June 07, 2024

They very nice people, they take time ad go over what they will be do to my car. More

by DUNLAPANGELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Thank you for the fantastic review Angela! We loved being of service to you and hope we can assist you again soon.

June 07, 2024

Exceptional service team Raquel was so awesome. She kept me informed every step of the way More

by clarierit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

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