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Union County Kia - Service Center

Indian Trail, NC

4.6
556 Reviews

556 Reviews of Union County Kia - Service Center

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June 18, 2024

Raquel is so helpful! Union Kia always does a great job on my car; it’s running a lot better and the long drive trip was a success! More

by WRGLO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

June 18, 2024

Great service while providing real time updates on the status of the service. with immediate information of the pricing of any additional work that is needed More

by jon.harris0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Thank you for the fantastic review Jon! We loved being of service to you and hope we can assist you again soon.

June 18, 2024

Raquel is awesome - she knows what she is doing and is very customer friendly. She is truly an asset to your company More

by 28winecoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear 28winecoff, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

June 18, 2024

Love the dealership, don't like the maintenance prices. I've had several issues that shouldn't have happened at the mileage I had and I had to pay for repair. A couple of other issues I can't have repaired More

by ELSIELLOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Dear Elsie, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

June 17, 2024

Their intake process is efficient and their employees are very friendly. They processed the servicing of my vehicle in a very effective manner. More

by jersey321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Hey jersey321, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

June 17, 2024

Muy amable, y graciosa. Siemore cordial con nosotros y tiene buena memoria, siempre nos recuerda cuando vamos. More

by DARIMADEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Thank you for the fantastic review DARIMADEP! We loved being of service to you and hope we can assist you again soon.

June 17, 2024

They are always there to greet me when I pull in the dealership and the service is very quick and extremely efficient. More

by wcooke521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

June 16, 2024

yery grate service & alwesome Salemans thanks 2 Evereone & will past the service 2 other people thank s again!!!!!!!!!! More

by crabrya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear crabrya, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

June 14, 2024

Communication was very poor and I was told I needed a repair and once I justified why it should be covered by Kia suddenly I was told that I didn’t need the repair. My car also sounds terrible after the More

by MANDYM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

I was very pleased with the service at Union County Kia. I receive outstanding customer service whenever I go there. More

by cburop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

We really appreciate you sharing your review of our service. Thank you!

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