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Union County Kia - Service Center

Indian Trail, NC

4.6
554 Reviews

554 Reviews of Union County Kia - Service Center

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July 11, 2024

I had a problem with computer changing kilometers to mph. the lady couldn’t due it. My daughter did it in 5 minutes. More

by Ron
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear Ron, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

July 09, 2024

The dealership is professional, and very thorough! I can always rest assured that all my issues have been taken care of in a timely manner! Sincerely, Vivian Stapivic More

by VIVIANSTAPIVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear Vivian, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

July 05, 2024

Always very communicative and helpful! And seem to keep the customer in mind when it comes to decision making More

by jenncarly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

thank you for the wonderful review,

July 04, 2024

The service department is way overpriced and does not care to listen to you. The sales staff is very inattentive as well. More

by Don't think so
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernie Graham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2024

Raquel was awesome. The service was quick and affordable. I will definitely recommend Kia to all of my friends More

by clarierit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear clarierit, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

July 03, 2024

very timely maner and had a great experience with the service manager & the whole team! More

by morganhorne167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Thank you for the fantastic review Morgan! We loved being of service to you and hope we can assist you again soon.

July 03, 2024

Superb customer service with constant updates. Friendly and displayed comprehensive knowledge and concern through process More

by lynnshawver22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Thank you for the wonderful review

July 03, 2024

Union County KIA is great, I bought the car here and also come for service, they beat the price of any dealer, great customer service and follow ups. More

by Ramesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

thank you Ramesh, Glad your experience was a great one, thank you for the wonderful review

July 03, 2024

Scott did a fantastic job of keeping me informed of the work being performed. The A/C is working great now. More

by terrysmith4325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

thank you for the wonderful review, Scott is amazing to work with, he has such a great attitude every day

July 03, 2024

She is always courteous genuinely kind and a pleasure to see. She makes sure we are comfortable and makes sure we know what is going on with our vehicle More

by veggiepatchfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Thank you for the wonderful review

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