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Union County Kia - Service Center

Indian Trail, NC

4.5
644 Reviews

644 Reviews of Union County Kia - Service Center

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December 29, 2024

It took over two hours to get an oil change and tire rotation. The quality of the work was good, but the wait was crazy. More

by Moka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Had to remind service technicians to do their jobs. This a routine inspection. We had to remind to add washer fluid and reset the computer for next appointment. Also they looked at battery but the frun More

by SHAWN5032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salena Dalerio
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

People were nice enough. Just kept getting the run around about a second key that was promised me. Took me a month to finally receive it. More

by sking52287
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Moskowitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Salena Dalerio is excellent, very professional and with customer oriented mindset. It is amazing to see how Salena Dalerio takes care Customers, thank you so much!! Really appreciate your support Salena More

by Lutfiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Salena Dalerio is excellent, very professional and with customer oriented mindset. It is amazing to see how Salena Dalerio takes care Customers, thank you so much!! Really appreciate your support Salena More

by Lutfiya
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

I came in for an oil change and they were quick and friendly. I loved the text updates for easy following of my vehicle status More

by Tabbykat1510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

Top of line salesman, dealers and finance team . Company curb appeal from out & friendless, cleanliness is 5 star . Best on block More

by wilsondaquentis27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Pettaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

UC KIA is great with working with me whenever I have to make my car in More

by QUEENBEE1.CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

The dealership was clean and tidy. The waiting area was also very neat and the complimentary coffee and phone charging station is a plus. The staff is exceptionally courteous and profe More

by jobregon2787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Raquel and Scott have always been extremely helpful. They are very informative and never pressure you. I always feel like I know exactly what is going on and I never feel surprised at the end. More

by killfacebook333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
2
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