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Union County Kia - Service Center

Indian Trail, NC

4.6
554 Reviews

554 Reviews of Union County Kia - Service Center

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August 21, 2024

Quick and professional service. The agent at the counter was helpful and nice. Thank you. More

by lewiskasha35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

thank you for the wonderful review

August 21, 2024

Scott always provides a great experience and service time Is very reasonable. Hope service experience only gets better! More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Thank you for the wonderful review, Scott is awesome, thank you

August 21, 2024

Was not happy. When i Schedule my appointment drop my car off it was supposed to be done. The next day. No one had called me told me they didn’t have the part and w More

by WESTONJAMES2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
August 19, 2024

I always have a wonderful time getting my car serviced at the specific Kia. I always enjoy the incredible customer service and the wonderful lounge area. They make the whole process easy from beginning to en More

by rfirth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Shepherd
Aug 24, 2024 -

Union County Kia responded

thank you for the wonderful review

August 17, 2024

Didn't have to get out of the car before the service trenching came to ask. More

by smar2369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

thank you for the wonderful review

August 16, 2024

The customer service team is professional, friendly, courteous and very informative. Scott treats your vehicle as it’s his and you like a family member. They always keep you abreast of what’s going on More

by BUTTERKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

thank you for the wonderful review, Scott is amazing to work with, he has such a great attitude every day

August 16, 2024

Racquel went to bat for me during my first service experience when I discovered my just purchased CPO Sorento needed a complete front end brake job and alignment. She saved me from being a forever un More

by tcampbell2007
Recommend Dealer
Yes
Employees Worked With
Brandon Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

thank you for the wonderful review, glad we got it sorted out, thanks again

August 15, 2024

Quick response time, in and out of the service department very quickly. Always excellent service More

by chad.j.hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear Chad, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

August 15, 2024

From the time I bought my Kia Forte in 2021 the experience with the sales lady was very relaxing, no high pressure sales. Now every time I visit the service department with Raq u e l Maynard the se More

by jeffgerber01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Thank you for the wonderful review, glad the team took care of you

August 14, 2024

Rachel and the staff at Union County Kia. I’ve been taking care of our company cars for the past seven years. Great attitude and great service. More

by OOOUTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Goode
Aug 24, 2024 -

Union County Kia responded

Glad your experience was a great one, thank you for the wonderful review

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