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Union County Kia - Service Center

Indian Trail, NC

4.6
696 Reviews

696 Reviews of Union County Kia - Service Center

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November 22, 2024

I just had the 30 K check and service for my Forte. I thought the 400 dollar charge was too steep. I declined two items and did the battery connection check and coolant flush myself. The battery conn More

by RLH626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Installed my roof racks and the process was simple, had an issues that was not resolved More

by ashlynlanphier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Union County Kia has always given me excellent service. The service representatives have been courteous and helpful. More

by ROD.TAYLOR50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Purchased a new EV6 a year ago. They made purchase easy and no hassle! Have brought car back for updates and service. Raquel is very nice and gets you in and out quick. Highly recom More

by danhattendorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

They are always able to fit you in for service and are always super nice and explain everything to you More

by HEATHERC1188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Raquel was friendly and helpful. She went out of her way to make me feel welcome. More

by jmr8986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

I was mislead on the inspection fee. I was charged separately on the diagnostic fee and repair fee and was told it would go into the repair fee if I get it serviced and that wasn’t the c More

by Emacon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
November 18, 2024

Raquel was quick efficient and got me done quickly. Treated me like she cared and kept me informed. More

by dcrfrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

The company has a welcoming and friendly environment. On one visit there, I locked my keys inside of my car and they unlocked it for me without hesitation!. More

by ELDERENGLISH.BCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (Not Chris Crawford)
November 18, 2024

Prompt service and advised of service needed before any work was done to the vehicle. More

by ERIKAD0320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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