913 Reviews of Union County Kia - Service Center
They were a little busy when I went for my appointment, I was there for about 3 hours but they gave me a little discount for the long wait & my car was vacuumed out when I got back in it. Great customer serv was there for about 3 hours but they gave me a little discount for the long wait & my car was vacuumed out when I got back in it. Great customer service, comfy waiting area. More
My local KIA dealership always provides great service. Raquel in service and Everett in sales are my go-to people. The store is laid back but extremely professional. Raquel in service and Everett in sales are my go-to people. The store is laid back but extremely professional. More
We received friendly service with a smile, we were kept updated and our needs were met. updated and our needs were met. More
I will only bring my car to Union County Kia for service. Salena is always helpful and attentive, and she keeps me updated on the progress of repairs. Salena is always helpful and attentive, and she keeps me updated on the progress of repairs. More
Fast and Efficient service along with great customer service as well. I’ll definitely come back here again! service as well. I’ll definitely come back here again! More
I made the appointment for an oil change and recall and dropped it off before opening. They called to tell me they may not have the parts for the recall and if they didn't it would be ready before lunch bu dropped it off before opening. They called to tell me they may not have the parts for the recall and if they didn't it would be ready before lunch but they would call. I never heard from them and when I called at 3:00 they said it would be 30 more minutes even though they didn't have the parts for the recall and when we went to pick it up we still waited more than an hour. When we picked it up, there were greasy oil handprints all over the hood and door and a lot of oil was leaking out of the car so we had to make another trip to get it taken care of. When I took it back to get it fixed, I asked if he had the parts he was supposed to have ordered for the recall and he said he would have to check. We choose to drive to this dealership event though it's not the most convenient or closest because we purchased the car from there, but this experience has been unacceptable. More
Amazing! Great communication, great price. Always welcoming and helpful Raquel does an amazing job, thank you! Great communication, great price. Always welcoming and helpful Raquel does an amazing job, thank you! More
Service department is great and Kevin is awesome the BEST Service Tech I ever worked with! Your sales department is the worst I have ever dealt with in buying a car and wish I would of went elsewhere. Mana Service Tech I ever worked with! Your sales department is the worst I have ever dealt with in buying a car and wish I would of went elsewhere. Managers shouldn't be managers if they don't want to deal with there customers. I wouldn't refer this dealership to anyone I know. More
Great people. Great service kept me informed as to status of my vehicle. Thank you Great service kept me informed as to status of my vehicle. Thank you More
Service was done in an efficient manner and communication was always strong! I always enjoy my time at Kia and know that I won't have any stress or anxiety as my car is being serviced. was always strong! I always enjoy my time at Kia and know that I won't have any stress or anxiety as my car is being serviced. More