Union County Kia
Monroe, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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great service Chris gave me great service and was really helpful with my purchase. I definitely would recommend union county kia to anybody in the market for a car. Chris gave me great service and was really helpful with my purchase. I definitely would recommend union county kia to anybody in the market for a car. More
Union County Kia Can Find Your Dream Car Just bought a brand new 2021 Kia Telluride. My salesperson, Bernie, found the exact match I wanted on a vehicle that had been difficult to find and in Just bought a brand new 2021 Kia Telluride. My salesperson, Bernie, found the exact match I wanted on a vehicle that had been difficult to find and in high demand. Everyone was upfront from sales, financing, and through the entire dealership! They made a great experience for finding the car I had been searching for. If you have a specific car in mind I highly recommend Union County KIA, ask for Bernie Graham and you won't regret it! More
One of the best dealership experiences I have had after having purchased and leased a few cars in NY and NC from multiple brands. Bernie the salesperson listened to what I was asking for over the phone, di having purchased and leased a few cars in NY and NC from multiple brands. Bernie the salesperson listened to what I was asking for over the phone, didn't waste my time, and got me what I needed. It was a pleasure working with sales manager Mike Reed over email and getting the deal done before even stepping foot in the dealership. I never felt pressured, they were transparent, and treated me with respect! Great deal and a pleasure to do business at this dealership! I love my new 2020 Kia Stinger GT2 AWD! More
Great Sales Consultant Eddie Smith was my sales consultant and he said he was gonna put a dream in my driveway and he keep his word go see Eddie Smith... Eddie Smith was my sales consultant and he said he was gonna put a dream in my driveway and he keep his word go see Eddie Smith... More
I have just purchased my 2nd vehicle from Bernie. I bought a 2021 Kia K5 and he made the purchasing experience excellent!! I would highly recommend speaking to Bernie. bought a 2021 Kia K5 and he made the purchasing experience excellent!! I would highly recommend speaking to Bernie. More
Close to Enterprise car rental I am from Indiana and I found a car online that I wanted. The saleswoman was Anitra and she was very helpful. She FaceTimed me and crawled under the I am from Indiana and I found a car online that I wanted. The saleswoman was Anitra and she was very helpful. She FaceTimed me and crawled under the car to make sure there was no rust. After I made the decision to get the vehicle I rented a car one way through Enterprise and drove down there. Anitra had everything ready for me to complete the purchase and was very pleasant and informative. More
Be warned: you don't want to service your vehicle here. Horrible experience with the service department. I had an appointment for a simple oil change and my wait was 2.5 hours. And, after all that wait time Horrible experience with the service department. I had an appointment for a simple oil change and my wait was 2.5 hours. And, after all that wait time, they didn't put the car back together! Two bolts missing! If you aren't capable of a simple oil change, you have no business doing more costly repairs. The service manager didn't return my call. Poor customer service all the way around. So disappointed. More
terrible customer service last month from the service advisor, didnt get a synthetic oil change i bought the package for in advance, had to buy a new battery out of pocket on a 2 year old vehicle purcha advisor, didnt get a synthetic oil change i bought the package for in advance, had to buy a new battery out of pocket on a 2 year old vehicle purchased from them, got the upsell for my next maintenance package that's not even close to being due. old school terrible service experience. More
This is about my 5th-6th time up here to get something done with my 2017 Kia Sportage.... always something with this xxxx car. I bought this car on Jan 20, 2020. I came in last week because air was not wo done with my 2017 Kia Sportage.... always something with this xxxx car. I bought this car on Jan 20, 2020. I came in last week because air was not working (3rd time). Finally I was told that compressor that the compressor was not working and that's why the air was not working.. Mind you, I've been complaining about it since Feb. They did something then wounded up putting in some freon. That only worked for a short period of time.... then the COVID-19 took over. I came in last week, compressor needs replacing and they would order part.. Today June 29th 10:30 appt. I was told that it would take a few hrs and my appt was at 10:30 am but so many cars and finally checked in at 10:55. It is now 12:07 and I am stuck here for another couple of hrs... I'm not eligible for a loaner vehicle... bummer. Life sucks and I want out of here... Shoulda stuck with another HONDA!!!! Never another Kia is I get through this xx. More
I went to Union County Kia with questions regarding a trade-in. Great experience. Salesman Eddie Smith was very helpful, and knowledgeable. Excellent service. Thank you 😊 trade-in. Great experience. Salesman Eddie Smith was very helpful, and knowledgeable. Excellent service. Thank you 😊 More