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Union County Kia
Monroe, NC
1,113 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,113 reviews
August 29, 2024
My experience with all staff at Kia Union county is always exceptional! Everyone is so helpful and so kind, thanks guys for making my experience a pleasant one. Until next time have a wonderful day! 😃 always exceptional! Everyone is so helpful and so kind, thanks guys for making my experience a pleasant one. Until next time have a wonderful day! 😃 More
by brenda.gardner9201
Verified CustomerEmployees Worked With
August 29, 2024
Great service and well satisfied with the quality of work will gladly return to your service department will gladly return to your service department More
by pjkidwell68
Employees Worked With
August 29, 2024
My Kia Optima had 3 recall repairs that were under warranty. The lady at the service desk was very nice. The work was done in a timely matter. A very nice experience. warranty. The lady at the service desk was very nice. The work was done in a timely matter. A very nice experience. More
by DIANNE0220
August 29, 2024
I sent my 2020 Kia forte here after being broken into. AAfter have my car for over a month, I received my car back, and my back doors wold not lock, to which they said wasn't their fault and would not fix AAfter have my car for over a month, I received my car back, and my back doors wold not lock, to which they said wasn't their fault and would not fix it. I brought them a car that was BROKEN INTO, clearly means all 4 doors could lock before the incident, and it happened while at their facility. People should definitely avoid taking their car here for service! More
by areeves0607
August 29, 2024
It was very hard to schedule a basic oil change. I was given sales people asking me to bring my truck for a possible trade in when I said I just wanted an oil change it took 2 days to finally get th I was given sales people asking me to bring my truck for a possible trade in when I said I just wanted an oil change it took 2 days to finally get the appointment More
by drjohncaplinger
August 28, 2024
Very professional. Service tech Kevin Callahan kept me up to date on the service progression and returned the car to me on time for me to meet my tight appointment time Service tech Kevin Callahan kept me up to date on the service progression and returned the car to me on time for me to meet my tight appointment time. More
by Michael Teders
Employees Worked With
Other Employees :
Kevin Callahan ⭐️⭐️⭐️⭐️⭐️
August 27, 2024
The staff is always courteous and prompt with my service. I get in and out in no time. I get in and out in no time. More
by D_L_GALLION
Employees Worked With
August 27, 2024
Raquel has tried to be helpful and she is kind. I was sold a lemon of a car that is quite literally falling apart. My ac has had issues for months with the service department not being able to figu I was sold a lemon of a car that is quite literally falling apart. My ac has had issues for months with the service department not being able to figure it out, now they say it is resolved but I asked for photo proof and did not receive any. I also found my car with scratches deep into the paint and a paint chip from my car being backed into something while it was in for service without anyone coming forward about the accident. More
by Kelli Little
Employees Worked With
August 26, 2024
Everything went well. I’m always pleased and satisfied with Union County Kia :) Thank you! I’m always pleased and satisfied with Union County Kia :) Thank you! More
by DLJOYCEW
Employees Worked With
August 26, 2024
Staff are very knowledgeable and very helpful. Thanks Selena for all your help while my Sorento was being fix Thanks Selena for all your help while my Sorento was being fix More
by YAPINES
Employees Worked With
