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Union County Kia
Monroe, NC
1,231 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,231 reviews
January 17, 2024
Super nice staff and quick service. Vehicle was finished when it was promised to be. Vehicle was finished when it was promised to be. More
by KH
Verified CustomerEmployees Worked With
Other Employees :
Angela Hill
January 17, 2024
Friendliness and good customer service. Excellent attention to detail. You could not ask for a better service. Excellent attention to detail. You could not ask for a better service. More
by Wolverine28112
January 17, 2024
They are kind and professional. I like my car fixed. They did the great job with my car. I like my car fixed. They did the great job with my car. More
by y.hyungji
Employees Worked With
January 17, 2024
The service was complete and the associates were very professional. I will recommend this dealer to anyone that asks me about KIA and the dealers service department! professional. I will recommend this dealer to anyone that asks me about KIA and the dealers service department! More
by fhernandez3
January 17, 2024
Thorough inspection done on my car. Suggested work was not excessive. Waiting time was reasonable. Suggested work was not excessive. Waiting time was reasonable. More
by rosa.hocott
January 17, 2024
Great service. Not so great waiting area. It can get crowded fast and only the coffee is free. I’m not sure how secure is their WiFi and I would avoid it. The staff Not so great waiting area. It can get crowded fast and only the coffee is free. I’m not sure how secure is their WiFi and I would avoid it. The staff is attentive and professional, but it needs better environment. A single tv looping the same 50s & 60s movies is not representative of a brand that’s trying to project that they know the future of mobility. At least the staff is good. More
by H.
Employees Worked With
January 17, 2024
Could not diagnose my issue. I had a bad oil pressure sensor and their initial diagnosis was just to change my oil because "it looks black". It was only after I mentioned that I had a bad oil pressure sensor and their initial diagnosis was just to change my oil because "it looks black". It was only after I mentioned that other owners have had issues with this sensor too, that they mentioned it. I changed this sensor myself and have not had the original issue since. More
by chris.pollock
Employees Worked With
Kevin
January 17, 2024
Good customer service from service center and the representative. Fast and efficient work and timing representative. Fast and efficient work and timing More
by DEBORAHSLMN
Employees Worked With
January 17, 2024
Kept me up to date and got me out of there at a great price as well for headlight restoration price as well for headlight restoration More
by BBRANTLY
Employees Worked With
January 17, 2024
The best service, fast and with quality, Serena is very friendly and professional, without a doubt, she has a great work team. friendly and professional, without a doubt, she has a great work team. More
by lizbrabo2009
