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Union County Kia
Monroe, NC
1,224 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,224 reviews
November 01, 2024
Great and very attentive service. I arrived for the review and it didn't take long at all I arrived for the review and it didn't take long at all More
by brunospinosa2
Verified Customer
October 31, 2024
Always good customer service! They answer all of my questions and concerns. Generally easy to schedule an appointment as well! They answer all of my questions and concerns. Generally easy to schedule an appointment as well! More
by Sue
October 31, 2024
Always very good service and a great experience from the service department. They are always very friendly and helpful. service department. They are always very friendly and helpful. More
by hrc11
October 30, 2024
I had a great experience with Dee Allen. Fast and smooth process the whole time. Fast and smooth process the whole time. More
by SAMANTHAMAY0792
October 30, 2024
Very professional quick and on time. Y'all rock!! Good job. Keep up the good work!! Y'all rock!! Good job. Keep up the good work!! More
by crowderrichard3
Employees Worked With
October 30, 2024
I can’t say enough good things about Raquel. I have never had better customer service with Kia, or any other company in all of my 54 years. She was knowledgeable, honest, and genuinely concerned I have never had better customer service with Kia, or any other company in all of my 54 years. She was knowledgeable, honest, and genuinely concerned with my satisfaction as a customer. She went above and beyond to ensure that I was treated with respect and care during the stressful event of someone breaking into my car, and even handled everything with my insurance that I was just about ready to lose my mind over. Whatever you pay her isn’t enough, and she should train the other employees in the service area how to deal with customers with kindness and exceptional care. She is a genuine joy to be around, made me feel comfortable, and regained my lost confidence in choosing to be a Kia customer. 5 stars and zero complaints about her, as she is an exemplary customer service representative that could literally work for any company in any field and be their number one employee. Give her a raise and a promotion, as she is THE example everyone should be following. More
by TIADOUGLAS
Employees Worked With
Other Employees :
I’m not going to bad mouth anyone else in the service department, although I have never had a good experience dealing with the service department until Raquel- she was stellar!
October 29, 2024
The service department does a great job, and always friendly and helpful. Always a great experience. friendly and helpful. Always a great experience. More
by bjordan27
Employees Worked With
October 27, 2024
Although i had a later appointment, they were able to fit me in early as I was potentially going to go over my recommended service miles. Timely communications regarding what to expect. me in early as I was potentially going to go over my recommended service miles. Timely communications regarding what to expect. More
by livingston.r
Employees Worked With
