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Union County Kia

Monroe, NC

4.7
1,227 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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4712 W HIGHWAY 74

Monroe, NC

28110

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Showing 1,227 reviews

May 18, 2024

This dealership used to have a really good service department. Now they now diagnose and try to upsell. No longer trustworthy. More

by BENISNTSMALL78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raquel Maynard
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

The service center is always pleasant, professional and always knowledgeable. They are always friendly and helpful. More

by bettye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Dear bettye, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

May 17, 2024

Fast and curteous ,very friendly and eager to help in any way.I was kept informed about the status of my vehicle 😀 More

by tomphelps88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Tom, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

May 17, 2024

Outstanding customer service, walked me through the whole process clearly. Great communication and I will definitely come back for service. More

by EricK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear Eric, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

May 16, 2024

The service team at Union County Kia is always so kind. They always get my car serviced promptly. More

by ansiep1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

We really appreciate you sharing your review of our service. Thank you!

May 16, 2024

My ONLY go to place to get a Kia. Union County has been my place now for two Kias that they delivered to my house. And I live two hours away! Chris is Service has been top notch More

by skbiz37
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Goode
Aug 24, 2024 -

Union County Kia responded

Dear skbiz37, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

May 16, 2024

When you say a wheel alignment is $159 don’t charge me $30 more for shop supplies when I pick up my car. I will never return here! More

by shek15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

I've been getting my vehicle serviced here for many years. These folks are the best! Scott White and everyone else are always on top of what I need done. Highly recommended! Thanks to Union County K More

by Alan Younce
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Alan, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

May 15, 2024

Everyone was very friendly and helpful. If I had a question everyone was willing to help me find an answer. More

by bwall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear bwall1, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

May 13, 2024

Raquel was very nice, provided information related to our specific case and options for it More

by Gerson Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Pettaway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anitra Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear Gerson, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

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