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Union County Kia

Monroe, NC

4.7
1,226 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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4712 W HIGHWAY 74

Monroe, NC

28110

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Showing 1,226 reviews

May 29, 2024

The service was terrible. My car was diagnosed incorrectly and I feel as though I spent unnecessary money on an issue that had nothing to do with my concern. More

by krystalmartin0515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antavius Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Great customer service from everyone we have encountered on our visits for sales and service. More

by simltonfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Moskowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear simltonfamily, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

May 26, 2024

ABSOLUTELY TERRIBLE, worst service department I’vve ever dealt with!! Will never buy another car from here because of the service department!! More

by Ameliastewart9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

The salesperson, Stephanie Breeden, was knowledgeable, patient, and transparent throughout the entire process. They took the time to answer all my questions, explained the features and benefits of each ca More

by Nolimitent55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

We really appreciate you sharing your review of our service. Thank you!

May 25, 2024

Friendly, nice and suitable people there to help you out every time you walk in the building. More

by SHYQUANNESTRAING12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antavius Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

May 24, 2024

They are very easy to work with. All work was completed in a timely manner. More

by cameronwgeater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Thank you for the fantastic review Cameron! We loved being of service to you and hope we can assist you again soon.

May 24, 2024

They are friendly, make you assure of what you are getting. They also listen to you. More

by GDELPHIA379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear gdelphia379, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

May 24, 2024

Raquel is great she is always very helpful and keeps me informed during my service visits and keeping me informed of the services needed for my car. More

by mhargett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear mhargett, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

May 23, 2024

Chris was very friendly and educated me throughout the process. I would definitely recommend him to others. More

by bradleydorsey61
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Aug 24, 2024 -

Union County Kia responded

Thank you for the fantastic review Bradley! We loved being of service to you and hope we can assist you again soon.

May 23, 2024

Very courtesy and very understanding. Let me know of anything that would change. Friendly people. More

by rs674213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Shepherd
Aug 25, 2024 -

Union County Kia responded

We always enjoy hearing what our customers have to say, rs674213! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

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