Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Union County Kia
Monroe, NC
1,225 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,225 reviews
August 23, 2024
Union County Kia has always done a superb job whenever I take my vehicle in for service! I will highly recommend Union County Kia Service Department for the maintenance of your vehicle! I’m always satisfied take my vehicle in for service! I will highly recommend Union County Kia Service Department for the maintenance of your vehicle! I’m always satisfied with the work that is done on my vehicle! More
by Delcia
Verified CustomerEmployees Worked With
August 23, 2024
Customer service in all areas of the dealership is exceptional! Will recommend to all of my friends whether they're in the market for a Kia or not exceptional! Will recommend to all of my friends whether they're in the market for a Kia or not More
by crbgrs101
Employees Worked With
Don't remember
August 22, 2024
Raquel is a great communicator and makes you feel right at home as she checks you in and checks you out. The services performed on my car are also of great quality at home as she checks you in and checks you out. The services performed on my car are also of great quality More
by dillon h
August 21, 2024
Quick and professional service. The agent at the counter was helpful and nice. Thank you. The agent at the counter was helpful and nice. Thank you. More
by lewiskasha35
Employees Worked With
August 21, 2024
Scott always provides a great experience and service time Is very reasonable. Hope service experience only gets better! Is very reasonable. Hope service experience only gets better! More
by Tommy
Employees Worked With
August 21, 2024
Was not happy. When i Schedule my appointment drop my car off it was supposed to be done. The next day. No one had called me told me they didn’t have the part and w When i Schedule my appointment drop my car off it was supposed to be done. The next day. No one had called me told me they didn’t have the part and when I called to find out about find my vehicle. They didn’t know where it was More
by WESTONJAMES2017
Employees Worked With
Kevin
August 19, 2024
I always have a wonderful time getting my car serviced at the specific Kia. I always enjoy the incredible customer service and the wonderful lounge area. They make the whole process easy from beginning to en the specific Kia. I always enjoy the incredible customer service and the wonderful lounge area. They make the whole process easy from beginning to end. More
by rfirth
August 17, 2024
Didn't have to get out of the car before the service trenching came to ask. trenching came to ask. More
by smar2369
Employees Worked With
August 16, 2024
The customer service team is professional, friendly, courteous and very informative. Scott treats your vehicle as it’s his and you like a family member. They always keep you abreast of what’s going on courteous and very informative. Scott treats your vehicle as it’s his and you like a family member. They always keep you abreast of what’s going on and how long your wait time will be. The waiting area is always clean and coffee, tea and hot chocolate is always available to the customers. Keep up the good work Scott and ste Service Team. More
by BUTTERKEY
Employees Worked With
August 16, 2024
Racquel went to bat for me during my first service experience when I discovered my just purchased CPO Sorento needed a complete front end brake job and alignment. She saved me from being a forever un experience when I discovered my just purchased CPO Sorento needed a complete front end brake job and alignment. She saved me from being a forever unhappy customer. More
by tcampbell2007
