Union County Kia
Monroe, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I just recently traded my Kia Forte for a new 2013 Kia Optima. Didn't really want to give my little Forte up. but, I got a really good deal on the Optima. It has more room inside. also; runs great! I wou Optima. Didn't really want to give my little Forte up. but, I got a really good deal on the Optima. It has more room inside. also; runs great! I would recommend Crossroads Kia to anyone. The staff there are very friendly, and also helpful. Our sales person, Pete Holsten was really good. He was patient, friendly, and very helpful. One of the reasons for going to Crossroads Kia, is for one, the cars are very dependable, looks good, rides good, and the warranty is very good. I would definataly purchase another vehicle only at Crossroads Kia. And to anyone else who is interested in buying a Kia, please see Pete Holsten. Thanks to Crossroads Kia, Lynn Renfro More
After dealing with a salesman and manager at another After dealing with a salesman and manager at another dealership recently, I expected the same archaic mindset to still be the norm within this ind After dealing with a salesman and manager at another dealership recently, I expected the same archaic mindset to still be the norm within this industry. The arrogant, pushy attitude, not listening at all to what I said , but hearing the constant phrase "How do you want to finance this ?" At the previous dealership, everything I said to the salesman ,about the fact that I was just seeking information before I decided what, exactly , I wanted to buy was totally ignored. This followed up with having to have the manager come speak to me. Which was further proof that what I said to the salesman didn't matter. I immediately went back to Carmax . There I drove 4 cars I was interested in. I liked the Kia the best and some friends told me about this Kia dealership. I expected pretty much the same behavior here. What I got was the best person I have ever dealt with when buying a car. Pete listened to me and understood what I was saying . He went over everything about the car, answering questions that I would not have thought to ask ,explained how everything worked. Pete is the reason I decided to buy my car there. If that particular car had been sold before I could get it, I would have waited until he found one I wanted . To be honest , I will tell others that this was the best experience buying a car I've ever had . It was totally unexpected. I appreciate his help and attitude more than I can say. He is someone I will feel good about referring friends ,family and anyone else who needs a car to. More
Pete was our sales person and he and the old finance manager really made a lot happen for my husband and I. They went to extreme lengths to accomodate us in every way possible. We previously went to a d manager really made a lot happen for my husband and I. They went to extreme lengths to accomodate us in every way possible. We previously went to a different Kia dealership in Charlotte on South Blvd and it was excruciating and we did not wind up purchasing. The sales person was annoying and kept cutting me off. By the time I arrived at Crossroads I was a little weary of sales people but they really changed my mind. As long as Crossroads is in business and I will be a loyal customer to them. They have more than just a Kia dealership, they have several different brands throughout the state and if it is not a Kia we are in the market for next time, we will travel!! I have already referred a friend who purchased a car from them as well. More
We were pleasantly surprised with our visit at Crossroads KIA. Every employee we spoke to was friendly and helpful. I could not believe all the assistance to make sure we received every incentive we could KIA. Every employee we spoke to was friendly and helpful. I could not believe all the assistance to make sure we received every incentive we could qualify for, thanks Pete Holsten. This was the FIRST TIME I was given my "first quote" and did not want to get up and run!! Crossroads KIA works hard to make sure you are getting the best price and quality you need! Thank you Crossroads for helping my family, which is growing by one, purchase a safe, reliable vehicle at a price that doesn't break the bank! I will defiantly recommend to family and friends. More
My visit to CrossRoads Kia on 01/05/13 was by far the best car buying decision I've ever made. Kevin O'Connor and the rest of the guys I had contact with were the best I've dealt with. Kevin made sure I best car buying decision I've ever made. Kevin O'Connor and the rest of the guys I had contact with were the best I've dealt with. Kevin made sure I got the kind of deal I was looking for. The dealership was immaculate & everyone was courteous & helpful. Fives are not high enough to rate CrossRoads Kia. More
Kevin O'Connor was the one person who made this experience very relaxing and successful. I was very relaxed from the time I walked into the showroom to meet him (after a couple emails) through the experience very relaxing and successful. I was very relaxed from the time I walked into the showroom to meet him (after a couple emails) through the time I drove off the lot. He went above and beyond what a typical salesperson would have done to satisfy me and make the deal work. Mr. O'Connor is to be commended for his integrity and hospitality and knowledge. He was the ideal employee (from a buyer's standpoint) and I hope Crossroads Kia realizes what a superior employee they have in him and reward him for the outstanding person and employee he is. If he had not been my salesperson, my experience there may not have had such a great ending. Mr. O'Connor was a perfect example of what every salesperson should be! I hope every customer who enters the showroom has the pleasure of having him represent them. Bevin Mann, Wingate More
Kevin was very thorough with showing us the features and functions of the car. Very pleasant to work with. He gave us his business card and let us know that if we had any questions or concerns, we could c functions of the car. Very pleasant to work with. He gave us his business card and let us know that if we had any questions or concerns, we could contact him. More
This dealership was everything I had searched for. Honest people with a heart that cared about their customers and not the commission. I was in a bad situation but with the help of so many at this dealership people with a heart that cared about their customers and not the commission. I was in a bad situation but with the help of so many at this dealership they turned a bad choice into a great outcome. I would also like to thank Ed Trott for all his work hard work and compassion during this time. My prayer is that this company and it's worker prosper in whatever they do. Thank you and God Bless More
I spent a great deal of time researching the vehicle in which I was interested prior to stopping at Crossroads, but never was I made to feel that was a bad thing. Purchasing a new car is a "big deal" and I which I was interested prior to stopping at Crossroads, but never was I made to feel that was a bad thing. Purchasing a new car is a "big deal" and I always felt this was clearly expressed in the respectful manner in which I was treated. I would definitely recommend Crossroads Kia, and Jamie Hull to others who might be interested. More
When I made the decision to purchase a new car I started with Crossroads Kia, I never went anywhere else. My buying experience was one of the best experiences that I have ever had with buying a car. Kevin O with Crossroads Kia, I never went anywhere else. My buying experience was one of the best experiences that I have ever had with buying a car. Kevin O'Connor was very professional and very knowledgeable about the cars that he is selling. I would definitely recommend Crossroads Kia and Kevin for your car buying experience. More