Union County Kia
Monroe, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I just purchased a brand new Kia from CrossRoads Kia and the experience was wonderful! As a single women walking onto a dealership lot you go thinking you are at a true disadvantage. I have bought new cars the experience was wonderful! As a single women walking onto a dealership lot you go thinking you are at a true disadvantage. I have bought new cars before from other dealerships and had a high pressured experience. That was not the way it was at Cross Roads Kia, Jon Haynes was awesome, never making me feel pressured and showed and told me about things I had no idea to ask, he truly made me feel like I was important and I needed to have all the information in order to make the best decision for myself, he wanted me to be happy with my choice. I can be very indecisive Jon was very patient, friendly and made my decision making easy. Scott Apsega the Finance Manager was very through, friendly and knowledgeable, he made signing all the paperwork fun. I will highly recommend Cross Roads Kia to anyone I know looking for a car. Its great to know that there are true and honest people that want you to have a great car buy experience. Thank You Jon Haynes and Cross Roads Kia! A Very Happy Customer! More
This was my first time buying a new vehicle from a dealership and Crossroads Kia made my car buying experience so pleasant and smooth! Jon was very helpful and made it clear that he was going to help dealership and Crossroads Kia made my car buying experience so pleasant and smooth! Jon was very helpful and made it clear that he was going to help us get exactly what we wanted. Scott the finance manager we met with made the paperwork so easy, fast, and smooth. Overall an extremely satisfying car buying experience! More
I'm a returning Kia owner and after going to two other dealerships around the Charlotte area was a nightmare. Jon Haynes is At awesome, if you need any assistance in buying a car, call Crossroads a other dealerships around the Charlotte area was a nightmare. Jon Haynes is At awesome, if you need any assistance in buying a car, call Crossroads and ask for Jon. The general manager is also an awesome person. Just and outstanding dealership all the way around. More
I went into this dealership upon request of my husband, who said I needed a new car. My car was old and in need of many repairs. I wanted to just fix my car, but my husband felt that each repair would just who said I needed a new car. My car was old and in need of many repairs. I wanted to just fix my car, but my husband felt that each repair would just led us to another one. So on my arrival I made it clear that I wanted to see if it were possible to get the numbers that I wanted before we even looked at any of the vehicles on the lot. I made it known that I was doubtful and that I really did not want to be there at all. The first person that I spoke with was Christine Rowan, even after I had given her my attitude, she smiled and said "Let's go over here and talk a minute and I will see if I can help you." After we sat down she took the time to listen to me; she understood that I had had some bad experiences with dealerships in the past, she also knew I was not in favor of the purchase in the first place, and she knew that she had to not only please me but please my husband who was not present at the time. My experience at Crossroad Kia was a fantastic experience, there were never any surprises. I was well informed all through the entire process. I was anticipating a horrible, dreadful, dragging through the mud experience like what I had received in the past from other dealerships. Christiane and Crossroads has changed the impression of car dealerships for me and they will do the same for you. They will help you with every one of your needs. At the end of my experience I could not believe how easy it was or how fast the process was. As a matter of a fact when my husband came to join me he brought his phone so he could play games, he never got the chance. I will go back for my next purchase and I already plan to send my daughter when she is ready. More
PETE WAS GREAT TO WORK WITH. EVERY BODY AT CROSSROADS KIA HAVE BEEN FRIENDLY AND HELPFUL. I WAS JUST LOOKING BUT WITH THE GREAT PRICE AND FINANCING, I WAS DRIVING HOME WITH MY NEW KIA OPTIMA WITHIN THREE HOU HAVE BEEN FRIENDLY AND HELPFUL. I WAS JUST LOOKING BUT WITH THE GREAT PRICE AND FINANCING, I WAS DRIVING HOME WITH MY NEW KIA OPTIMA WITHIN THREE HOURS. I LOOK FORWARD TO A LONG AND FRIENDLY RELATIONSHIP WITH EVERYONE AT CROSSROADS KIA. More
Let me say, that I have NEVER experienced such a pleasant car buying experience and I have owned several. Scott and Pete made me feel that they cared about my needs, my wants, and made me feel so comfortabl car buying experience and I have owned several. Scott and Pete made me feel that they cared about my needs, my wants, and made me feel so comfortable and at home. I was well-informed every step of the way and never left sitting wondering what's going on. I was well-taken care of by everyone from Mr. Wheeler to the head detailer in the body shop. Words cannont express the excitement and sense of GREAT CUSTOMER SERVICE that I received from ALL involved in the purchase of my 2013 Kia Sportage! I would and will highly recommend to my family and friends whom are not only looking for a a new/used vehicle, but to be treated like you are #1! Thank you all for everything.........I love my Sportage!!!! Sabrena Francis More
Best new car buying experience ever. My sales rep Peter Holsten was very friendly and knowledgeable about all the options in my new car and took his time with me without putting on the pressure. I felt an Holsten was very friendly and knowledgeable about all the options in my new car and took his time with me without putting on the pressure. I felt an instant rapport. Scott in finance was friendly and a breeze to work with. Love my new Kia Soul and will definitely recommend Peter and his team to my friends & family. Youve earned yourself a repeat customer for sure. More
My husband filled out a questionaire that we were in the market for a Kia Soul. We received several replies . But after talking and emailing back and forth with different salesmen, we chose to deal with M market for a Kia Soul. We received several replies . But after talking and emailing back and forth with different salesmen, we chose to deal with Mr. Taiwon Myrick because he listened to what we wanted and told us he could deliver. He did not disappoint. We were very impressed with his professionalism, his friendliness, his knowledge and his overall approach. We drove over on a Saturday from Huntersville, N.C. to the car dealership. Mr. Myrick, had our Kia Soul ready and waiting for us just as he had promised. Everyone at the dealership was friendly and professional. We met the Sales Manager and Mr. Scott Apsega, the Finance Manager. He was straight forward and efficient. This was the most pleasurable experience we have had buying a car. It was a rainy , cold day and Taiwon took the Kia Soul and filled it up with gas for us. What a sweetheart. We highly recommend the Kia Soul, Crossroads Kia and Mr. Taiwon Myrick for straight talk and a good deal. More
We were looking at a new Rio. They worked with us to get a rate that was affordable for us. They weren't pushy when it came to up-selling. Overall it was very good experience. a rate that was affordable for us. They weren't pushy when it came to up-selling. Overall it was very good experience. More
I had a great experience at crossroads Kia. the staff was great especially my sales guy Jon Haynes... he is awesome and if you need a car go see him. a very pleased customer.. Thank you crossroads Kia for a great especially my sales guy Jon Haynes... he is awesome and if you need a car go see him. a very pleased customer.. Thank you crossroads Kia for a great car shopping experience and for a great birthday too. :) Will definitely recommend you guys to others. More