Union County Kia
Monroe, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Jon Haynes is friendly, courteous and knowledgeable. He was very helpful and will do whatever it takes in his power to make his customer happy. Buying our new Kia Soul was a genuine pleasure and we love th was very helpful and will do whatever it takes in his power to make his customer happy. Buying our new Kia Soul was a genuine pleasure and we love the car! Taiwon Myrick is also very helpful and made sure we got the best in service and maintenance for our new Kia Soul. A pleasure to work with. More
Very professional experience and super knowledge of the car 2012 Kia Optima Hybrid. Chris knows cars and is funny and kind. Taiwon Myrick also very professional, tremendous smile and very professional. I r car 2012 Kia Optima Hybrid. Chris knows cars and is funny and kind. Taiwon Myrick also very professional, tremendous smile and very professional. I rate them both 1-5 stars…. both receive a 5 star rating. I don't hand these out a lot. extremely courteous, professional and knowledge of their craft. Congratulations. More
Jon Haynes at Crossroads Kia has earned all of my future business. I will continue to visit this dealer each time I'm ready to trade or upgrade my car. The customer service provided was second to none. Not business. I will continue to visit this dealer each time I'm ready to trade or upgrade my car. The customer service provided was second to none. Not once did I feel taken advantage of. Jon met me in the parking, where I explained the situation of having negative equity in my current gas guzzling car. I told him how the last dealership I visited only solution was for me to buy their car while paying for my current car. But Jon said well lets go inside and see how I can help you.During our conversation he said the word "transparency" which is one of best words you can hear when making a large purchase. He went over and beyond to make sure I was comfortable with the deal and my payment. I would certainly recommend Jon and Crossroads not only for the quality of car but also for their excellent service. Thank you for making me happy!!! More
I would just like to say that Jonathan Haynes and the whole Crossroad Kia Staff was amazing! Everyone was soooo nice and attentive. They really listened to our concerns and treated us like clients and no whole Crossroad Kia Staff was amazing! Everyone was soooo nice and attentive. They really listened to our concerns and treated us like clients and not just customers. There was not one person who did not speak or ask if we were being taken care of while walking by. Jonathan and Christine explained everything in detail and even repeated things we did not understand. I would definitely recommend Crossroad Kia to any and everyone. They will take great care of you. More
I bought a brand new 2013 Kia Optium fully loaded on 9/27/2013. I spoke to Taiwon prior to coming to Indian Trail and gave him all my information and my expectation and he had my car ready to test drive 9/27/2013. I spoke to Taiwon prior to coming to Indian Trail and gave him all my information and my expectation and he had my car ready to test drive when I got there. I did not get the run around he had his stuff together and was very knowledgeable. I gave him a hard time but he was laid back and knew his job. Thank you for great customer service and being knowledgable. You are a great asset to Crossroad Kia. More
It was a pleasure working with Jon. We felt he did all he could to help us. Thank You Jon for your help and kindness and Thank you for serving your country. Eddie and Kay Long could to help us. Thank You Jon for your help and kindness and Thank you for serving your country. Eddie and Kay Long More
As a returning customer when it was Dale J I can because I love the Optium and I wanted to up grade to the new model!!! I have worked with Jon and Frank in the past and choose to return!! It was a pleasure I love the Optium and I wanted to up grade to the new model!!! I have worked with Jon and Frank in the past and choose to return!! It was a pleasure to with them and I will return the next time to for my new car. Thank you all for always being so promising and having a smile of you face!!!!!!!!!! I will alway refer Jon with CRK because he made buy our new car great and enjoyable!!!!!!!! THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!! More
I had gone into to Kia just to talk and see if they could compare to the price i was quoted by another AND my mother also has purchased 2 Kia's. Has a Kia Soul and she loves it.. Christina put up with our h compare to the price i was quoted by another AND my mother also has purchased 2 Kia's. Has a Kia Soul and she loves it.. Christina put up with our haggling and was so very patient with us. Frank also helped us alot, was so helpful with showing us different payments, figures, breakdowns ect to best suite my needs as i refused to go over a certain payment. Christiane was extremely knowledgeable and so very helpful. I would for sure recommend Kia at Crossroads and definitely recommend Christiane . I am now the owner of a brand new 2013 Kia Optima and absolutely love it, they made sure I got exactly what i was asking for. Thank you Christiane and Frank for making the experience a pleasant one. We will definitely be back More