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Union County Kia

Monroe, NC

4.7
1,225 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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4712 W HIGHWAY 74

Monroe, NC

28110

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Showing 1,225 reviews

November 01, 2015

Five Stars for Union County Kia! Shaq did an outstanding job of meeting all of my needs. He was able to answer all of my questions and get me into the car I wanted in a timely manner. More

by HannahY09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2016 -

Union County Kia responded

Thank you very much for taking the time to write and let us know about the service. If you ever need any further assistance please email us at customerservice@unioncountykia.com.

October 29, 2015

Looking for small SUV 25 word minimum is hard to tell my experience. But, I will say Shaquiel Cross, my sales person, was exceptional in finding the car I wanted, the price More

by pbarnes002
Recommend Dealer
Yes
Mar 15, 2016 -

Union County Kia responded

Thank you very much for taking the time to write and let us know about the service. If you ever need any further assistance please email us at customerservice@unioncountykia.com.

October 22, 2015

These guys tell outright lies. I visited this location to convert my lease to a purchase as KMFUSA financing said I had to visit a dealership. The moment I walked in the door, the More

by UnionCountyKiaLiesToYou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 22, 2015 -

Union County Kia responded

"Hello, We wanted to explain what happened with the refinancing of your lease and tried to explain to you your options and best case situation for you if you wanted to buy out your lease. We also suggested trading, which can help bridge the difference with discounts and savings but you declined that option. When you want to refinance your lease, and your balance is more than the current value, then you have to bridge the difference with cash, in order to get the bank to loan more than retail value of the car. We do apologize if we didn't fully explain this to you and I hope this clears up any confusion. We do look forward to serving you in the future., "

October 19, 2015

new kia bernard graham salesman i love my new car from union county kia barnard graham was a great salesman to work with he got my loan for me with no money down More

by eddiesnyder58
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mar 15, 2016 -

Union County Kia responded

Thank you very much for taking the time to write and let us know about the service. If you ever need any further assistance please email us at customerservice@unioncountykia.com.

October 11, 2015

Great experience We had an awesome experience when we purchased a Kia from Bernard. He was friendly, knowledgeable, and wasn't pushy at all. He made our car buying exp More

by momof2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 15, 2016 -

Union County Kia responded

Thank you very much for taking the time to write and let us know about the service. If you ever need any further assistance please email us at customerservice@unioncountykia.com.

August 10, 2015

Good car buying experience Bought a used car from Union County Kia. Time consuming, but they treated me well - everyone was friendly and helpful. I got a car that I am well sa More

by JTC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryland Chavis
Mar 15, 2016 -

Union County Kia responded

Thank you very much for taking the time to write and let us know about the service. If you ever need any further assistance please email us at customerservice@unioncountykia.com.

July 02, 2015

Great experince! My wife and I were first time car buyers and this place was with us from start to finish just a great place loved the sales staff it was just an aweso More

by benjgriffith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Driscoll
Mar 15, 2016 -

Union County Kia responded

Thank you very much for taking the time to write and let us know about the service. If you ever need any further assistance please email us at customerservice@unioncountykia.com.

March 27, 2015

First time buyer I went into union county Kia knowing what I wanted and what my price was. The team there found a way to work with my budget and I walked out the door More

by ashmax18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela
Mar 15, 2016 -

Union County Kia responded

Thank you very much for taking the time to write and let us know about the service. If you ever need any further assistance please email us at customerservice@unioncountykia.com.

March 14, 2015

just plain bad Unfriendly pushy aggressive rude just a few of the words i can say about this place. Not going back anytime soon did not have a good experience More

by RRzero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maryland Chavis
Mar 15, 2016 -

Union County Kia responded

Thank you for the comments and notes on the experience you had at our store. If you could please email me at GM@unioncountykia.com. The items you referenced are not consistent with our values and I would like to address them with our whole staff and further individually counsel and/or penalize the individual(s) that communicated the information to you. Please send additional details and staff names to me at GM@unioncountykia.com. I do apologize and hope to year from you.

January 19, 2015

Best car experience yet I recently leased from Union County Kia, and I could not have been happier with their overall service. Cheris Hodges was very knowledgeable and helpf More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Beck
Mar 15, 2016 -

Union County Kia responded

Thank you very much for taking the time to write and let us know about the service. If you ever need any further assistance please email us at customerservice@unioncountykia.com.

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