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Union County Kia

Monroe, NC

4.7
1,112 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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4712 W HIGHWAY 74

Monroe, NC

28110

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Showing 1,112 reviews

March 09, 2016

Suprised Was looking for something new because I was not satisfied with the 2015 Cadillac SRX that I had. Great service from Maryland with showing me cars and More

by Nursing for life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name but he is the one that worked the number's to give me what I was looking for. He and Maryland work hand in hand, Maryland Chavis
Mar 15, 2016 -

Union County Kia responded

Thank you for taking the time to share your experience with Maryland. We are very happy your shopping was pleasant for both the vehicle selection and the paperwork. Best regards and thank you for your business. Union County Kia

March 07, 2016

Super Great Service Maryland has always been great and has helped me with 2 car purchases over the past 3 years. Thank you Maryland. I am always impressed with your kno More

by happy_customer_kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryland Chavis
Mar 15, 2016 -

Union County Kia responded

Thank you for taking the time to share your experience with Maryland. We appreciate the feedback greatly. Best regards and thank you for your business. Union County Kia

November 22, 2015

GREAT CUSTOMER EXPERIENCE! Shaquiel Cross provided me with great customer service while selecting a car that would fit my needs. He was patient and answered all of my questions. More

by Bright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2016 -

Union County Kia responded

Thank you very much for taking the time to write and let us know about the service. If you ever need any further assistance please email us at customerservice@unioncountykia.com.

November 16, 2015

Great service, very welcoming I highly recommend this dealership. They are very up-beat & friendly, as well as knowledgeable, which persuaded me, given my current situation, into t More

by Iowagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie
Mar 15, 2016 -

Union County Kia responded

Thank you very much for taking the time to write and let us know about the service. If you ever need any further assistance please email us at customerservice@unioncountykia.com.

November 11, 2015

Excellent Customer Satisfaction Dawnmarkk 11/10/2015 Reason For Visit Sales (New) "Excellent customer service !!!!!!" First and foremost, I would like to thank Mr. Shaquiel Cr More

by Dawnmarkk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryland Chavis
Mar 15, 2016 -

Union County Kia responded

Thank you very much for taking the time to write and let us know about the service. If you ever need any further assistance please email us at customerservice@unioncountykia.com.

November 04, 2015

Great service at Union County Kia! Shaquiel was the best part of our experience at Union County Kia! He was attentive and personable and worked hard to get us the best deal possible for More

by Ssnmccly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2016 -

Union County Kia responded

Thank you very much for taking the time to write and let us know about the service. If you ever need any further assistance please email us at customerservice@unioncountykia.com.

November 02, 2015

LOVE, Union County Kia!!!!! This was my first time ever, buying a car by myself! Shaquiel Cross was amazing!!!! He even BLED for me to help me get into the car I wanted and nee More

by WynterS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2016 -

Union County Kia responded

Thank you very much for taking the time to write and let us know about the service. If you ever need any further assistance please email us at customerservice@unioncountykia.com.

November 01, 2015

Five Stars for Union County Kia! Shaq did an outstanding job of meeting all of my needs. He was able to answer all of my questions and get me into the car I wanted in a timely manner. More

by HannahY09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2016 -

Union County Kia responded

Thank you very much for taking the time to write and let us know about the service. If you ever need any further assistance please email us at customerservice@unioncountykia.com.

October 29, 2015

Looking for small SUV 25 word minimum is hard to tell my experience. But, I will say Shaquiel Cross, my sales person, was exceptional in finding the car I wanted, the price More

by pbarnes002
Recommend Dealer
Yes
Mar 15, 2016 -

Union County Kia responded

Thank you very much for taking the time to write and let us know about the service. If you ever need any further assistance please email us at customerservice@unioncountykia.com.

October 22, 2015

These guys tell outright lies. I visited this location to convert my lease to a purchase as KMFUSA financing said I had to visit a dealership. The moment I walked in the door, the More

by UnionCountyKiaLiesToYou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 22, 2015 -

Union County Kia responded

"Hello, We wanted to explain what happened with the refinancing of your lease and tried to explain to you your options and best case situation for you if you wanted to buy out your lease. We also suggested trading, which can help bridge the difference with discounts and savings but you declined that option. When you want to refinance your lease, and your balance is more than the current value, then you have to bridge the difference with cash, in order to get the bank to loan more than retail value of the car. We do apologize if we didn't fully explain this to you and I hope this clears up any confusion. We do look forward to serving you in the future., "

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