Union County Kia
Monroe, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Great friendly staff that allows go out their way for the customer. I never have an long wait and if I do they keep me updated. customer. I never have an long wait and if I do they keep me updated. More
raquel was amazing! everyone was very professional and kind and the service was awesome ! I am very happy amd highly recommend them! everyone was very professional and kind and the service was awesome ! I am very happy amd highly recommend them! More
This is the second time I have had questionable service. Went in to get a new battery and it took 3 hrs and I was told it took so long because there was an issue with the connector on the battery being bro Went in to get a new battery and it took 3 hrs and I was told it took so long because there was an issue with the connector on the battery being broken. It was the original battery from the manufacturer and had been perfectly fine for 6.5yrs and they were saying I broke the part. That they could fix it but I would have to pay for it. I was told that somehow they managed to solder the part so thr connector wouldn't come lose. I was disappointed that they did not take responsibility and make it right. This is the second incident which did not sit well. I have been going to this establishment for over 5 yrs and on a percious oil change when I mentioned an engine light was on and the code said it was a gas cap issue, instead of them rechecked the code and suggesting a new gas cap I was to I needed a $200 diagnostic test. I declined, bought a gas cap from somewhere else and the engine light miraculously went off. Saving me $180. Previously I had not felt like I was trying to be upsold...to make a quota. Nor accused of breaking something that clearly was not an issue until they changed the battery. Also on pervious routine servicing I would receive a sheet stating the condition of my vehicle,ex. Tire wear, battery life etcetera, however on the past 2 visits I was not given this information which would have been helpful for my battery situation. More
Friendly and helpful staff. Excellent and quick service. It was easy to make my service appointment online. Excellent and quick service. It was easy to make my service appointment online. More
I wouldn't get another Kia if they gave it to me for free. Horrible free. Horrible More
Great service. Car was fixed right and delivered as promised. Was kept well informed of progress of the repair. Car was fixed right and delivered as promised. Was kept well informed of progress of the repair. More
Awesome Service! Took less time than expected!🙏😊, Go see them, you will be glad u did. Took less time than expected!🙏😊, Go see them, you will be glad u did. More
They had no idea what was wrong w my car so they made up that my whole turbo needed replaced for $6.6k and I got a waste gate actuator for $700. Place needs work badly. $243 diagnostics for nothing that my whole turbo needed replaced for $6.6k and I got a waste gate actuator for $700. Place needs work badly. $243 diagnostics for nothing More
Had to have my routine service, it was done in an acceptable amount of time and I was able to get to work. Appreciate the WiFi so I can work while I wait. acceptable amount of time and I was able to get to work. Appreciate the WiFi so I can work while I wait. More
Got to my car shortly after I brought it in. Told me it would be an hour and got done in 45 mins. Good experience and my car runs great. Told me it would be an hour and got done in 45 mins. Good experience and my car runs great. More