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Union County Kia
Monroe, NC
1,493 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,493 reviews
April 16, 2025
It was a good experience this time , was in and out as promised. Raquel and entire staff were great! promised. Raquel and entire staff were great! More
by MADHARP07
April 16, 2025
Always great service which is quick and I am always kept informed of the status and needs. informed of the status and needs. More
by mhblack01
Verified CustomerApril 15, 2025
Service department does not back up the cars the dealership sells and the service department does not pay attention to detail and don’t do what they say they will do. dealership sells and the service department does not pay attention to detail and don’t do what they say they will do. More
by svislay
April 14, 2025
Kevin and Daniel worked well getting my wife and I into the Kia telluride that we wanted! He was able to fine the one my wife wanted at another dealership and made it work for us. All though we were there the Kia telluride that we wanted! He was able to fine the one my wife wanted at another dealership and made it work for us. All though we were there all day with negotiations and what not. They were able to help us out with our needs. We had been to multiple dealerships before we visited union county Kia. And was tired of the run around! Daniel and Kevin did a great job separating themselves from the other Kia dealerships we had visited! Kevin got to the point with negotiating instead of giving us the run around which we had had so many times before! More
by bhinesley78
April 11, 2025
Salena is always a friendly face and gets me right in and taken care of quickly. taken care of quickly. More
by ansiep71
April 11, 2025
Very friendly and knowledgeable department will come back again for my next service, highly recommended again for my next service, highly recommended More
by pjgm69
April 11, 2025
No attention to detail. No management attention to customers concerns Will not go there again No management attention to customers concerns Will not go there again More
by ellabyj53
April 10, 2025
Poor workmanship. Had to take my vehicle back twice to fix their negligent workmanship. Very poor. Had to take my vehicle back twice to fix their negligent workmanship. Very poor. More
by ellabyj53
April 10, 2025
They did everything they could to provide excellent customer service and satisfaction. I’m grateful that, with my “new” used car, this is my local Kia go-to. customer service and satisfaction. I’m grateful that, with my “new” used car, this is my local Kia go-to. More
by joanna
Employees Worked With
April 09, 2025
Strong smell of anti freeze since I got it back. Wife has driven it maybe 25 miles and still smells. Wife has driven it maybe 25 miles and still smells. More
by PKBS214
Employees Worked With
