Underriner Honda - Service Center

Shawn in the service department has no customer service skills. Very rude and condescending individual. skills. Very rude and condescending individual. More

I have dealt with this dealership for years. Have leased at least 6 or 7 vehicles from them. Always had wonderful service until the last year to year & a half. It must be under new management Have leased at least 6 or 7 vehicles from them. Always had wonderful service until the last year to year & a half. It must be under new management. All of the people I have seen in the past are gone. Now when you go in, nobody even acknowledges you. It is like they don't care about your business. The most unfriendly staff I have ever dealt with. I haven't ever seen one of them smile. People walk by when you are waiting.....nothing. As far as sales, I have been waiting 6 weeks at least to get an answer on a new Pilot Elite. I think I will go elsewhere. Sick of being treated like dirt! More

Underriner Honda in Billings MT is the absolute worst dealership I have ever had to deal with. The service department is extremely rude and shady. They will go to extreme lengths to not warranty their ca dealership I have ever had to deal with. The service department is extremely rude and shady. They will go to extreme lengths to not warranty their cars. I will never go to Underriner Honda again. Underriner Honda is the WORST dealership in Montana. Stay away! More

I was scamed by Underriner Honda. I will never use Underriner Honda for service again. I when in for a oil change and it ended up costing me $1378.12. They advice me that I needed a I will never use Underriner Honda for service again. I when in for a oil change and it ended up costing me $1378.12. They advice me that I needed a timing belt and a new water pump. The scam worked and stupid me I fell for it. I only have 28,220 miles on my Honda ridgeline and my owner's manual shows it should be changed by 60,000 Miles. I will never buy another car from them or use their service. BIG RIPOFF. More

Service We bought a 2007 Honda Accord EX in Feb. This was our first time we had it serviced. We live just outside Richey MT which is 4 hrs away. I made an app We bought a 2007 Honda Accord EX in Feb. This was our first time we had it serviced. We live just outside Richey MT which is 4 hrs away. I made an appointment. We got there an hour early and they took us right in. They were very courteous and they went way to get us taken care of. They even washed our car which was a surprise and since it was our first visit since we bought the car, the service charge was free. We plan on having our car service there all the time. More

Vacation saved Can't say enough good things. On vacation from Iowa pulling teardrop camper with Pilot..engine and vtr4 lights came on 40 miles w. of Cody,WY. Left ca Can't say enough good things. On vacation from Iowa pulling teardrop camper with Pilot..engine and vtr4 lights came on 40 miles w. of Cody,WY. Left camper there and drove 106 miles to Billings. Underriner worked us in with a smile, detailed explanations and took care of problems right away to get us back on road. Wonderful service and knowledge by Buzz. Thank you!! More