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Umansky Chevrolet - Service Center

Milwaukee, WI

4.4
1,858 Reviews
Call Service Center (414) 228-6200

1,858 Reviews of Umansky Chevrolet - Service Center

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December 11, 2024

It was my first time there I was very excited and nervous about the experience. Steve Jordan, service advisor, put my doubts at ease with the professionalism and courteous service exhibited. I will be return More

by carthellfrazier8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Jordan 5 star
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Dec 12, 2024 -

Umansky Chevrolet responded

Thank you for sharing your experience! We’re so glad to hear that Steve Jordan made your visit a positive one and helped ease your concerns. We truly appreciate your feedback and look forward to serving you again in the future!

December 11, 2024

This was my second service visit after purchasing my 2004 Malibu from there on April 26, 2024. All of the employees I had contact with were customer friendly and responded to my purpose for being there in a More

by alturner46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marley Satran
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Dec 12, 2024 -

Umansky Chevrolet responded

Thank you for your feedback! We’re thrilled to hear that your second service visit was just as positive as your first. Our team strives to provide professional and friendly service, and we’re so glad to know that we met your expectations. We look forward to continuing to take care of your Malibu for many years to come!

December 09, 2024

The work was done well and the communication was excellent throughout the day. Thank you. More

by SUPERRICEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Umansky Chevrolet responded

Hi, Thank you for your kind words! We're glad to hear that the work was completed to your satisfaction and that our communication met your expectations. We truly value your time and look forward to assisting you again in the future.

December 09, 2024

I purchased a vehicle and leased 2 vehicles from Andrew Chevrolet in Glendale, WI. I had awful experiences there. Poor communication, constant service issues, and even a basic oil change that was mishandle More

by mjwyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 10, 2024 -

Umansky Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

December 06, 2024

Customer service was ok, could have been better. Also service technician didn’t follow directions. More

by Bmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Dorsey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2024 -

Umansky Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

November 29, 2024

I don't think I will bring my car back again it was that bad More

by Gmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergey Kramarchuk
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Umansky Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Dec 03, 2024 -

Umansky Chevrolet responded

Hi, Thank you for sharing your feedback. We understand your frustration, and we would appreciate the chance to discuss your experience further. Please contact our Service Director, Neal Fiesler, at 414-228-6200, and we’ll work to resolve this matter.

November 27, 2024

Great cars, great prices, friendly staff. I will definitely return next time I need to purchase a vehicle! More

by Jon
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Pelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Fiesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2024 -

Umansky Chevrolet responded

Thanks so much for the great review, Jon! We're glad you found the perfect car at a great price and enjoyed working with our team. We can’t wait to assist you again when it’s time for your next vehicle!

November 26, 2024

I had to bring my vehicle back so the service dept could put wires back in place from under the dash board which fell out from when they last serviced my vehicle and to have wires fall out from under ure d More

by DWILKERSON98
Recommend Dealer
No
Employees Worked With
Service dept
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Nov 28, 2024 -

Umansky Chevrolet responded

Hi, We're sorry to hear about the issue you experienced with your vehicle. This is certainly not the standard of service we strive for. Please reach out to our Service Director, Neal Fiesler, at 414-228-6200 so we can address this matter and make sure everything is resolved to your satisfaction.

Nov 28, 2024 -

DWILKERSON98 responded

A waste of time trying to even reach the manager, i.did leave a message fir him and still havent gotten a returned call and this been moths later

November 22, 2024

Always good service quick best prices and nice sales people we’ll come back again as always More

by blun2pac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2024 -

Umansky Chevrolet responded

Hi, Thank you for the great review! We’re thrilled to hear you’ve consistently had a positive experience with our service, pricing, and sales team. We appreciate your continued trust and look forward to welcoming you back again soon!

November 20, 2024

Solved our problem. Helped quickly. Got a ride to our home would recommend to others More

by DLSTRIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Fiesler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Oberdorf
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Nov 21, 2024 -

Umansky Chevrolet responded

Hi, thank you for your review! We're so glad to hear that we were able to solve your problem quickly and provide a smooth experience. We appreciate your recommendation and look forward to assisting you again in the future!

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