Umansky Chevrolet

Waste of time The service center is either overbooked or understaffed. I had an appointment for 8:30am for an oil change. At 10:30am I went to track down my car. Th The service center is either overbooked or understaffed. I had an appointment for 8:30am for an oil change. At 10:30am I went to track down my car. They found my car had been done, but paperwork not processed, who knows how much longer I would have been kept waiting if I hadn't spoken up. Totally unexceptable for a simple oil change. Why even bother making appointments? The associate I spoke with even implied that because my car was only in for an oil change, it got ignored for "more important" service appointments. Totally unprofessional. More

Necessary Service When it comes to maintenance, Andrew Chevrolet is the company you can count on for dependable service. The staff, very friendly, keeps you informed as When it comes to maintenance, Andrew Chevrolet is the company you can count on for dependable service. The staff, very friendly, keeps you informed as you wait in the lounge area. They listen to your concerns on your vehicle. I would like to thank all the members that make this an excellent experience. Tom Dwyer, Jason Burton and all the others I don't know by name. Sue H More

oil change and rotate tires The representative was friendly and courteous. He seems to take pride in assisting the customers. I was completely satisfied with the service I have The representative was friendly and courteous. He seems to take pride in assisting the customers. I was completely satisfied with the service I have received since 2015. More

Saddened Though my service was completed in a timely manner, I consistently find myself in a misunderstanding about what A lease pays for. So this trip I was Though my service was completed in a timely manner, I consistently find myself in a misunderstanding about what A lease pays for. So this trip I was paturd.hvg to pay again for services I thought were covered under a lease so I spoke w my salesman and of course his defense was I explained only 2 oil chgs and tire rotates well that was NOT my understanding. Gonna go buy a crew cab Toyota Tacoma. More

Service Tire rotation was very expensive. Tire sensors on left side of car quit working after tire rotation . Never had problem. With them before this event.M Tire rotation was very expensive. Tire sensors on left side of car quit working after tire rotation . Never had problem. With them before this event.Makes me wonder if tires were miss handled during repair. Didn’t get 5 miles from dealership when warning lights came on More

Great service The service department is top notch. The service manager Neal went above and beyond to take care of my new truck. Had a scratch in the side door that The service department is top notch. The service manager Neal went above and beyond to take care of my new truck. Had a scratch in the side door that he buffed out personally. Great customer service. Everyone there is very friendly. More

My 2010 Chevy Traverse Great customer service and I really liked i got to visit the break/ waiting room where i drank free hot chocolate. Also loved the chocolate chip coo Great customer service and I really liked i got to visit the break/ waiting room where i drank free hot chocolate. Also loved the chocolate chip cookie i was offered More

Great service Always professional, quick and if there there's an issue, or recall you don't know about, they will fix saving one time and money. Always professional, quick and if there there's an issue, or recall you don't know about, they will fix saving one time and money. More

Kettne's reveiw Our salesman, Kyle Oberdorf, was very knowledgeable about the vehicle. He was also very personable and helpful throughout our purchase process. Every Our salesman, Kyle Oberdorf, was very knowledgeable about the vehicle. He was also very personable and helpful throughout our purchase process. Every Andrew employee greeted us like we were old friends and were happy to see us. They couldn't have made the process any easier! Pricing was transparent and we were assisted to take all of our available incentives, including our GM supplier discount! We never felt pressured, and were given ample time to consult on the decision to purchase. . Kudos to the Andrews team for making this a "Hassle free" process! Thank you Kyle! More

Excellent from start to finish. Great process! Came in for a used car and ended up leasing a new Equinox which we really like. Financial side went above and beyond for us too. Came in for a used car and ended up leasing a new Equinox which we really like. Financial side went above and beyond for us too. More