Ultimo Motors North
Northbrook, IL
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Sham, shady, old school swarmy used car salesman and dealer. Broken contract. Failed promises. Sold me a car for payment in full, plus extended warranty in cash transaction. I asked for all paperwork, dealer. Broken contract. Failed promises. Sold me a car for payment in full, plus extended warranty in cash transaction. I asked for all paperwork, but the dealer never had the title. I believed them. Don’t fall for their BS. No response. No resolution. No title. More
After quite a bit of back and forth with Ben of Ultimo North Shore, we agreed to purchase a vehicle at the listing price and submit a deposit. A few hours later, Ultimo contacted us and informed us that s North Shore, we agreed to purchase a vehicle at the listing price and submit a deposit. A few hours later, Ultimo contacted us and informed us that someone else had come to look at the vehicle even though we had already agreed to purchase the vehicle and submit a deposit. Fast forward a few hours later, Ultimo calls us and informs us they will be selling the vehicle to the other buyer even though we agreed to buy the vehicle and submit a deposit 4 hours prior. The staff at Ultimo are highly unprofessional and will not hesitate on wasting your time. More
Highly unprofessional service. After agreeing to purchase a car from Ultimo North Shore at the listing price, they informed us that they would rather sell to a local buyer who came to look at the vehicle SEV a car from Ultimo North Shore at the listing price, they informed us that they would rather sell to a local buyer who came to look at the vehicle SEVERAL hours after we agreed to submit a deposit. I would not recommend purchasing from this location if you're not a local buyer as they will waste your time. More
I test drove a car and was still in the process of looking. I called the next week and the vehicle was still available. I wanted to schedule a dealer inspection and was told the Porsche dealers do not looking. I called the next week and the vehicle was still available. I wanted to schedule a dealer inspection and was told the Porsche dealers do not preform PPI's. I called the Porsche dealer and they do. I was then told that must have changed and it is the dealer's policy to not allow the vehicles more than 5 miles from their showroom. The recommended a performance shop that would do the inspection. I choose another and was told that is fine and I scheduled the appointment. I got a call the next day telling me the car was sold. I understand that they are in business to sell cars. I would have thought I would have been given the opportunity to make a decision before selling to another. More
Purchased a $100,000+ Tesla X 10 minutes after contacting Ultimo. The sale was fast, but service was mediocre. I have been bugging them for my title for 4 weeks now... they always say "we will look into it". Ultimo. The sale was fast, but service was mediocre. I have been bugging them for my title for 4 weeks now... they always say "we will look into it"... no return or follow up. NOW... my temp plate will expire tomorrow. Still nothing... except..." we will look into"... I expect white glove service .... got "hands off service"... love car...but service sucks. More
Scott was a thorough and pleasant in my transaction at ultimo. My trade in and purchase process was handled with ease and was flawless with multiple finance offers ultimo. My trade in and purchase process was handled with ease and was flawless with multiple finance offers More
Excellent customer service. I was looking for a car for my mom throughout almost a month of visits back and forth, Omar made sure I was taken care of. my mom throughout almost a month of visits back and forth, Omar made sure I was taken care of. More
I have put 300 miles on my car in one week! This car is new, without having to pay the new price. I love it! The no negotiation price was refreshing. But you can’t blame me for trying. And it was really a new, without having to pay the new price. I love it! The no negotiation price was refreshing. But you can’t blame me for trying. And it was really a great deal. The transaction was quick and easy. And they provided a very economical shipping company. The car arrived a few days later. I cleaned it up and have been driving it every chance I get. More
I bought a 2018 Maserati GranLusso in phenomenal condition, Omar was excellent and friendly. I recommend this dealership for all your vehicle needs. The process was simple, smooth, and easy to go th condition, Omar was excellent and friendly. I recommend this dealership for all your vehicle needs. The process was simple, smooth, and easy to go through. More
DON'T EVEN THINK ABOUT BUYING A CAR HERE. We purchased a DON'T EVEN THINK ABOUT BUYING A CAR HERE. We purchased a 2018 Lexus and they delivered it with front tires that wouldn't pass inspection. They exp DON'T EVEN THINK ABOUT BUYING A CAR HERE. We purchased a 2018 Lexus and they delivered it with front tires that wouldn't pass inspection. They explained the tires were 2/32 which is the absolute minimum tread allowable with zero tread life remaining. Shame on you for delivering a fine automobile with rags for tires. They don't care about customer retention or their dealerships reputation when they show zero interest in delivering quality. Maybe that's why they're in the used car business building a bottom feeder reputation. Good riddance clowns. More