Ultimate GMC
Mountain Home, AR
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Best new car buying experience ever Smoothest, pain free new car buying experience ever (and have been purchasing cars for a very long time). Doug listened to our preferences and needs Smoothest, pain free new car buying experience ever (and have been purchasing cars for a very long time). Doug listened to our preferences and needs and showed us multiple vehicles to choose from. Was by far the quickest turn around from the time we walked in to the time we drove away in our new car. We glad to have now found a local dealership to work with so we don't have to drive out of state to buy. More
Great Buying Experience Sometimes purchasing a car can be a chore and a nightmare. In the past I have dealt with pushy salesmen that were not at all knowledgeable about thei Sometimes purchasing a car can be a chore and a nightmare. In the past I have dealt with pushy salesmen that were not at all knowledgeable about their products. They simply wanted to sell me the car and move on to the the next customer without even taking the time to help me get oriented with my new vehicle. My experience with Ultimate Buick-GMC was quite different. There were no high pressure salesmen at this dealership. Douglas Williams, the sales consultant, was knowledgeable about the vehicles he presented to me. He was passionate about showing me all of the features and options as well as educating me about some of the most recent technological apps. I do believe that it is the passion and genuine interest in the vehicles AND the eagerness to serve and satisfy the customer that sets Douglas Williams apart from the rest. It is evident that when one has passion for what one does for a career, the customer experience is going to be a positive one in contrast to what the customer will experience if the salesman is simply selling cars for a "job" ........and to Ultimate Buick-GMC and Douglas Williams, I thank you. More
Buick Regal We are very happy with the beautiful 2014 Buick Regal we purchased from Ultimate Buick GMC in Mountain Home Ar. Our customer experience was perfect We are very happy with the beautiful 2014 Buick Regal we purchased from Ultimate Buick GMC in Mountain Home Ar. Our customer experience was perfect from our salesman to finance and delivery. We found the car we were looking for and financing that was hassle free and fit our budget. Our salesman Doug Williams was knowledgable and a pleasure to work with.. We couldn't be happier !! Also a shout out to Debbie Rainwater for her finance expertise ! Dave and Lynn More
New Vehicle Purchase I was very pleased with my salesman Doug Williams. He was professional, patient and very knowledgeable about the 2015 Denali pickup I purchased. It wa I was very pleased with my salesman Doug Williams. He was professional, patient and very knowledgeable about the 2015 Denali pickup I purchased. It was a several month period before I made my decision to make the purchase and at no time did I feel pressured or harassed. More
The only place I will buy new/used automobile First off if you looking for good people,good deal and great prices you need to call Doug and Steve this people are great to work with we just bought First off if you looking for good people,good deal and great prices you need to call Doug and Steve this people are great to work with we just bought a 2014 Chevrolet Captiva our salesman Doug provided great answers to all our questions and beat our home town dealer on the same vehicle by 2500.00 dollars well worth the drive and well worth the call. Thanks doug,steve,and debbie for everything.............. More
Great Vehicle Purchase Experience Ultimate Buick GMC provided an excellent new vehicle purchase experience. Our salesman, Doug Williams, was very knowledgeable and able to answer all Ultimate Buick GMC provided an excellent new vehicle purchase experience. Our salesman, Doug Williams, was very knowledgeable and able to answer all of our questions. He provided great information, explanations and hands-on procedures for all the Buick Encore features. From arriving at the front doors to driving away in a new Buick Encore, we were made to feel comfortable and well informed throughout the entire process. Thank-You Ultimate Buick GMC - Doug, Steve, Debbie, for a very positive vehicle purchase experience. More
Great Truck Buying Experience Our Salesman, Douglas Williams was great. From the first time he walked up to us and started talking to us we were very comfortable with him. When w Our Salesman, Douglas Williams was great. From the first time he walked up to us and started talking to us we were very comfortable with him. When we asked questions he knew the answer and on only one occassion he said I will find out for you. We had been to several dealers prior to Ultimate-Buick-GMC, and we had to beg to get to sit in the trucks. Debbie Rainwater was also great in making the paper work go quickly and easy. Thank you Doug, Thank you Debbie and Thank you Ultimate GMC. More
Great Experience I had been looking for a Buick Regal GS. Hadn't been able to find one with the options that I wanted. After talking with the dealership, they were abl I had been looking for a Buick Regal GS. Hadn't been able to find one with the options that I wanted. After talking with the dealership, they were able to track down the car I was wanting. I would like to say thanks to all that bent over backwards to make this happen. Great car buying experience and I would recommend anyone looking for a new vehicle to give the guys a call. THANKS!!!!!!!!!!!!!!!! More
Phenomenal, Phenomenal, Phenomenal! We were in the process of looking to buy a new GMC pickup and we had been buy the dealership after closing hours on several occasions to see what inve We were in the process of looking to buy a new GMC pickup and we had been buy the dealership after closing hours on several occasions to see what inventory fit our expectations. We later contacted one of the salesman Douglas who from the very first moment we knew that this was going to be a great experience (positive) and we were not disappointed. From the beginning Doug was professional but low key. No pressure whatsoever, but was extremely pleasant and friendly. He was extremely well versed in the vehicles we were looking at and just made the whole first encounter a great time. We later found a vehicle at another dealership that had everything we were looking for and we contacted Doug and he got that vehicle for us and within a few days we were driving our new pickup! Doug and the entire staff we dealt with at Ultimate were to say the least, fantastic. We cannot say enough about the high quality of customer service and Doug ensured that we did not leave that lot with any questions at any time not being answered from our first visit until we drove off. We have bought a few additional accessories and Doug was always right there to help arrange getting the products, to making sure service appointments were made and making sure we received nothing but the greatest in assistance and service. The staff is great in Parts, Service and of course the paperwork side as well. Ultimate does it all and they do it the best. If anyone has had a bad car buying experience in the past, then we definitely recommend Ultimate. Suffice it say, THANK YOU Doug and Ultimate for a 'phenomenal' car buying and after experience. More
Great Experience at ULTIMATE BUICK GMC in MOUNTAIN HOME, AR! My wife and I found ourselves in the market for a new vehicle after my '02 Pontiac Grand Prix finally died after 13 years and 252,xxx miles. We had My wife and I found ourselves in the market for a new vehicle after my '02 Pontiac Grand Prix finally died after 13 years and 252,xxx miles. We had been looking at the GMC Acadia's recently with plans of possibly purchasing one down the road. I stopped at the lot to look them over and Doug Williams came out to assist me. Doug was excellent to work with - friendly, knowledgeable, and so very helpful. He stayed later into the evening working with us a couple of nights and was glad to work up several options for us as we were making our decision. Debbie Rainwater was super to work with as we finalized our purchase, and made the experience pleasant and very easy! Doug and Debbie are ALL-STARS on a FANTASTIC TEAM at Ultimate Buick GMC in Mountain Home, Arkansas. More