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Uftring Weston Chevrolet Cadillac - Service Center

Peoria, IL

4.5
54 Reviews

54 Reviews of Uftring Weston Chevrolet Cadillac - Service Center

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November 11, 2024

No explanation for what was done. Worst - had to get carpet cleaner to remove shoe print grease stains from driver and passenger sides. More

by Gary Bracht
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Keil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Uftring Weston Chevrolet Cadillac responded

Gary - we apologize for any issues with your service and appreciate you letting us know. We have passed this along to our management team for review so we can better improve our processes.

November 09, 2024

The workers are just fine and do a good job. They are very kind and do a good job. More

by Robert LaFont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Keil
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

The repair for my vehicle at the collision center was underwhelming. My vehicle went in Aug. 9 and I didn't get it back until Nov. While I understand there are backorders and shipping delays, it doesn't More

by caajstevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yvonee Ernst
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Nixon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Uftring Weston Chevrolet Cadillac responded

Hello - we have received your feedback and appreciate your honest evaluation of your experience. We apologize for any inconvenience and communication issues you experienced and have forwarded this along to our management team for review so we can improve our processes in the future. Again, thank you for taking the time to share your experience. We would certainly welcome the opportunity to earn your business again in the future.

November 07, 2024

The dealership service was excellent. All of the people I dealt with or knowledgeable. I was very satisfied with the service I received. More

by williamslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Uftring Weston Chevrolet Cadillac responded

Thank you for your five-star rating of our store. We appreciate it!

November 03, 2024

Denise Doyle always provides excellent customer service. I will continue to use uftring for all my vehicle service. More

by Sri7844014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Uftring Weston Chevrolet Cadillac responded

Thank you for your kind words and continued business!

November 01, 2024

Allison the white team manager was Great! I wouldn't take that vehicle anywhere else. They were more than fair with the repair. More

by whyme74.dg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Uftring Weston Chevrolet Cadillac responded

Thank you so much!

November 01, 2024

They have always done great at servicing my fleet. Brad is fabulous at sourcing parts needed and continuous updates. More

by RDURDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Uftring Weston Chevrolet Cadillac responded

Many thanks! We appreciate your business and look forward to serving you again.

November 01, 2024

It's easy to schedule a time appointment and the service writer, Denise and Gary have been very attentive to our needs. More

by MPESCITELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Votaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Uftring Weston Chevrolet Cadillac responded

Many thanks for your kind words!

November 01, 2024

I have always received good service from Uftring. They always answer my questions thank you More

by SHANKSALOT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Uftring Weston Chevrolet Cadillac responded

Thank you so much for your feedback. We appreciate it!

October 31, 2024

Chuck has been my Service Advisor for many years and is exceptional with customer care and knows exactly what my cars need for proper upkeep. More

by torchred96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Keil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Uftring Weston Chevrolet Cadillac responded

Thank you so much!

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