Uftring Weston Chevrolet Cadillac - Service Center

Denise has been my service advisor for decades. Unfortunately, when she retires I will no longer be bring my vehicles to Uftring. You have the same labor rate as other area dealers, yet you charge Unfortunately, when she retires I will no longer be bring my vehicles to Uftring. You have the same labor rate as other area dealers, yet you charge a 2.6% fee for credit card use. I rarely carry cash anymore and never would I carry enough for major service or repairs. It is unacceptable to me to pay you more than any other local GM dealer. Your service department is highly profitable and adding a surcharge is greed. More

Always professional and they check everything out, so I feel safe knowing my repair and vehicle are good to go. They are very fast in getting work done and me back in my vehicle. feel safe knowing my repair and vehicle are good to go. They are very fast in getting work done and me back in my vehicle. More

Very cooperative in showing my wife and I different car models , helped us decide on the right vehicle models , helped us decide on the right vehicle More

Top notch. Service done in a timely manner. The serviceman did a good job. I will call on them for future service needs. Service done in a timely manner. The serviceman did a good job. I will call on them for future service needs. More

Great service everyone was very helpful , shuttle service was great will recommend this service department to everyone was great will recommend this service department to everyone More

Great service and friendly staff. Efficient and knowledgeable. Accommodating when scheduling service. Communicate well with customers. Efficient and knowledgeable. Accommodating when scheduling service. Communicate well with customers. More

The dealer was ready for the car when it got there. However, the dreaded thermostat message was on the DID, but disappeared u y the time I got to the dealer. I took pictures of the warnings and it fit However, the dreaded thermostat message was on the DID, but disappeared u y the time I got to the dealer. I took pictures of the warnings and it fit the known faults exactly. I made an appointment for repair, but was told by Chuck that it did not have the repair code number inemory. That meant it could not be repaired. Chuck was just following policy so I have no grief with him. However, I do have grief with Cadillac and the dealer. One of them has decided I need to have a complete failure before they will do anything. They both know it is failing, but both are hoping it will be out of warranty when it occurs. You have an unhappy customer! More

Allison was fantastic. Got my issues resolved significantly faster than I expected. Stayed in constant communication throughout the process Got my issues resolved significantly faster than I expected. Stayed in constant communication throughout the process More

Allison provided great service and answers to Maintenance strategy. Wait was timely and her follow up was great. Big Plus strategy. Wait was timely and her follow up was great. Big Plus More