Uftring Ford Subaru

Ivan was fantastic to work with From the first day I stepped into Uftring, just wanting to test drive a few cars to figure out what kind I liked, to when I actually picked up my new From the first day I stepped into Uftring, just wanting to test drive a few cars to figure out what kind I liked, to when I actually picked up my new car, and even to now, Ivan has been incredibly helpful and friendly. He was very helpful in helping me figure out what kind of car I wanted, and never tried to sell me something more than I needed. He kept in contact throughout the entire process, and would always respond to any questions I had quickly. He was always willing go above and beyond expectations, even by driving to get my new car from a different dealership on his day off, because I wanted a very specific color that just didn't happen to be in stock at Uftring. He was also very flexible, even when I changed plans on what kind of car I wanted halfway through the process. In the end, when I was buying the car I chose, he was incredibly helpful at finding all of the applicable discounts so that I could get the lowest price on the car that I wanted. I have already recommended him to a friend. More

My overall experience with Chad Allen & Uflring Automall I was very impressed with my overall experience with Chad Allen and Uflring Automall in East Peoria, Illinois. The friendliness of the staff and exce I was very impressed with my overall experience with Chad Allen and Uflring Automall in East Peoria, Illinois. The friendliness of the staff and excellence service I received with my purchase of the used vehicle was fantastic. The promptness of the sale working with Dave Brown and his friendliness was excellent. My wife and I were very pleased with our experience. I would highly recommend the Uflring Automall to everyone regarding any future sales. Thank you and have a great day More

Ford Automall review Overall the experience of buying a vehicle was good. A couple extended waiting periods but nothing major. Everyone was very nice and everyone who I sp Overall the experience of buying a vehicle was good. A couple extended waiting periods but nothing major. Everyone was very nice and everyone who I spoke to was in high spirits. More

Howard Marzell is always the ultimate gentleman. Howard always carries himself, and speaks, like a gentleman. He is very well-versed in the product line that he sells, and obviously dedicated to his Howard always carries himself, and speaks, like a gentleman. He is very well-versed in the product line that he sells, and obviously dedicated to his job, his employer, and most of all, his customer. I'm not sure I could be so patient and polite on a Friday night, after 8 p.m.; when many workers have been off work for more than a couple hours, and are already in the process of enjoying the weekend. Howard has a knack for making a customer feel comfortable while speaking with him, yet he is not a pushy salesman. He wins customers over by sharing his knowledge and experience of the product line. The true test was a morning when I unexpectedly stopped by with a question; I heard him being paged before I finished parking. Once inside, I could see that he had a customer sitting at his desk. I started to leave, but decided to see what would happen, when he had to juggle three customers in the same, tight, time frame. So, I sat far from his desk, so I would not distract the person seated at his desk, but strategically, so he couldn't miss seeing me when he returned from his page. He amicably acknowledged me, excused himself to take care of the customer at his desk, got her into a lot vehicle, then swung back to determine my reason for coming by. This he did without exhibiting any stress or irritation. Kudos to him! He is a valued point of contact for any customer! Subaru should also consult with him prior to making technical and consumer updates. I'm certain he would have told them not to replace the full-size key fob I had with my 2013 Forester, with the tiny one that comes up the 2015 model. This latter key fob is designed for individuals with tiny, dainty fingers; not for someone like me who has large hands and large fingers, making it difficult to lock and unlock the vehicle. Get on it, Subaru designers! More

Ivan Waters Sales Review Working with Ivan Waters to find the right vehicle for me was an excellent experience. I rated him as high as I did because he provided terrific custo Working with Ivan Waters to find the right vehicle for me was an excellent experience. I rated him as high as I did because he provided terrific customer service and he had a vast knowledge of the vehicles I was looking at. He was extremely helpful and always punctual with his responses to my inquiries. I came in that day just planning to browse the lot for a potential vehicle and ended up leaving with a purchased vehicle due to the excellent work of Ivan and a price that I could not pass up. He worked diligently to get the price down into my price range and I was able to make the deal. I would recommend Ivan to anyone looking to buy a vehicle from Uftring. Overall, I would rate my experience with Ivan and Uftring as an A+!!! More

Scott Holzem is the BEST DEALER EVER!!! Chris Craine ROCKS! I had nothing but a great experience at this dealership. I was beyond pleased with the professionalism and friendliness of the employees, especially I had nothing but a great experience at this dealership. I was beyond pleased with the professionalism and friendliness of the employees, especially Scott Holzem and Chris Craine. All I had to do was tell Scott what I wanted and he found it for me. Overall, what a great experience it was making my first car purchase. Thank you!!! :) More

Subaru Great service, great car. Truly wish there was a larger inventory of legacy and impreza. A 3 month lead time to view a car is too long. Overall tho Great service, great car. Truly wish there was a larger inventory of legacy and impreza. A 3 month lead time to view a car is too long. Overall though I am very pleased with the car that I purchased and in working with Jim More

Amazing first time buying experience. Our salesmen encouraged questions and helped us figure everything out. Very polite and made the experience enjoyable for 2 first time car buyers. Ev Our salesmen encouraged questions and helped us figure everything out. Very polite and made the experience enjoyable for 2 first time car buyers. Everything was so nice. Even the final write up was explained thoroughly and enjoyably. Everything was fantastic and I couldn't be happier about the experience. More

As pleasant as one could hope for Not having purchased many cars over a lifetime, I was pleased that I was introduced to Randy Staser. He was very relaxed and someone I was comfortabl Not having purchased many cars over a lifetime, I was pleased that I was introduced to Randy Staser. He was very relaxed and someone I was comfortable speaking with. Randy spent plenty of time getting acquainted with me and learning what my needs were. I wasn't sure of the exact used car I was looking for. Randy asked several leading questions and very quickly we narrowed the search. Randy was familiar with the huge inventory and we quickly found a car that I was interested in. He was also very knowledgeable about all of the features of the vehicle which gave me confidence in him. The next day I brought my wife in to see the car. It was cleaned up and sitting in the front of the store. We were given ample time for a test drive and to ask more questions. The negotiations were handled professionally and on paper, I was given a fair amount for my trade. I assume that I overpaid for the difference but the car was in exceptional condition. Since the sale Randy has made follow-up calls to know how I am doing with the new technology. If I was to buy another car I would definitely talk to Randy Staser. And I would recommend him to friends. More

Looking for the right car made easy My wife and I were looking to purchase a late model used Mustang convertible GT. I saw one on the Uftring Automall website that was very close to the My wife and I were looking to purchase a late model used Mustang convertible GT. I saw one on the Uftring Automall website that was very close to the car I was looking for. We drove from the quad cities to East Peoria, about 90 miles, to test drive the car. The car was completely detailed and sitting right out front waiting for our arrival. P.J. Adair came out to introduce himself and let us take the car for a test drive. We decided that we wanted some additional features on the car so PJ scanned over 600 dealerships to try and find what we were looking for. Since there was nothing out there already built, we decided to order a new car from the factory. PJ was extremely knowledgeable about all of the features and helped us to select the options that would make this our dream car. I normally would not have purchased a new car from a dealer that was 90 miles away from where I live but PJ was such a great salesman and Mustang advocate I did not want to purchase the car from anyone else. I have only had the car for two weeks but I still have a huge smile when I start the engine and hear the Mustang rumble. More