Uftring Chrysler Dodge Jeep Ram - Service Center
Pekin, IL
19 Reviews of Uftring Chrysler Dodge Jeep Ram - Service Center
They are always courteous and polite. I always recommend uftring to all my family members and friends. I always recommend uftring to all my family members and friends. More
Excellent service! They thought that there was an issue! But upon further investigation there wasn’t! And if there was an issue it would not have cost me a dime as the They thought that there was an issue! But upon further investigation there wasn’t! And if there was an issue it would not have cost me a dime as the part was under warranty! I needed a little good news! This is the very reason that I take my Jeep to the dealership for any concerns or issues. They still have actual customer service skills! Never had an issue with it might be this or it might be that! What the cost will be is what it will be to the nickel. I simply would never trust another dealership.. from the service team to the sales team! I have never been pressured to buy a new Jeep .. I want one! For sure! But they are respectful of my financial situation.. I have actually had several conversations with Ian Lott, I believe he is the manager of the dealership and we have never had a conversation that I felt like he cared about selling me a new Jeep! But rest assured, when I am ready I will buy my next Jeep from Uftring! Being treated like the most important customer of the day is important! Being welcomed is important! Trust is important! Thank you for being certain that i am as safe as I can be in my Jeep Grand Cherokee regardless of what year it is! More
Nate was great, this was my daughter's first new car. We started out looking for used but Nate showed us new was a better option We started out looking for used but Nate showed us new was a better option More
My daughter took my Jeep in twice for metal piece that won’t stay on and put head light in and now bright lights won’t work. Took it in again can’t find the problem. Metal piece by drivers door coming off won’t stay on and put head light in and now bright lights won’t work. Took it in again can’t find the problem. Metal piece by drivers door coming off again. Will just someone if it flys off while driving. And really need bright lights, but have no idea what’s wrong or how to fix it! Very dissatisfied!!!! More
Fast friendly service. Very quick and nicely done. I can’t be happier with the service I have received. Very quick and nicely done. I can’t be happier with the service I have received. More
U ncommonly good F ixed well T reated well R eal polite I nstructed us as to what was wrong N o bad vibes G reat place!!! polite I nstructed us as to what was wrong N o bad vibes G reat place!!! More
This Jeep Dealership is awesome, all the employees that I have dealt with are very nice, helpful and professional. Tony the Jeep technician is very knowledgeable,helpful and does a professional work. have dealt with are very nice, helpful and professional. Tony the Jeep technician is very knowledgeable,helpful and does a professional work. More
Was able to get in soon and got all fixed on one attempt thanks so much thanks so much More
I would greatly experience as very poor. I scheduled an appointment with the dealership because I had a recall on my jeep and it had to be serviced at a jeep dealership. So while I was havin I scheduled an appointment with the dealership because I had a recall on my jeep and it had to be serviced at a jeep dealership. So while I was having the recall done, I scheduled an oil change as well. They quoted at most three hours for the work to be done. I dropped the vehicle off the night before for an 8:00 AM appointment. at 11:30 I had not heard from them so I called them. The technician was with another customer and the person answering the phone said they would get him the message to give me a call on the status of my vehicle. After an hour and a half of not hearing from him, I called again. The first person I spoke to was not surprised that this technician had not called me. However, told me that the vehicle was done. Picked up the vehicle paid the bill. After returning home, I reviewed the paperwork and it stated that a complementary car wash was performed. My vehicle had not had a car wash done. do not something that was not done. It makes you wonder what else wasn’t done correctly. Very poor customer service. More