Uftring Chevrolet - Service Center

The staff there is very helpful. They have always been on time and on top of everything. They have always been on time and on top of everything. More

Entire team is super friendly and knowledgeable. They make sure I’m updated on what they’re doing and the waiting area is very clean. They make sure I’m updated on what they’re doing and the waiting area is very clean. More

Tim Smith worked great with us on getting our Ford Fiesta in and out of the body shop. He was very helpful and addressed all our concerns. The finished job looked brand new! Hats off to the collision repair in and out of the body shop. He was very helpful and addressed all our concerns. The finished job looked brand new! Hats off to the collision repair team also!! More

Nate was great to work with, got it fixed overnight, however I was unhappy that, being retired and on a fixed income, and driving all the way from Peoria because I had positive experiences before, had t however I was unhappy that, being retired and on a fixed income, and driving all the way from Peoria because I had positive experiences before, had to pay over $1,100.00 for installment of an $80.00 part. Appreciate your service department but it was a bit disheartening. Otherwise, it was a positive experience. More

Go anywhere else! Bought a used car here and had major brake issues the night I drove it home. Called the sales person (Chad Uftring) right away and he said bring it in Bought a used car here and had major brake issues the night I drove it home. Called the sales person (Chad Uftring) right away and he said bring it in we will look at it. Brought it back on Saturday morning, they spend 3 hours looking at it and said it was fixed. Thinking great these things happen whatever they made good. I get in it and immediately notice it smells like pizza inside. Drove it maybe 10 miles to get outside of town to get up to 55mph and coasted as slow as I could go and pulled into a parking lot using the brakes as little as possible. Felt the lug nuts and passenger side was good drivers side still burnt my hand. Took it back kind of pissed off because I know they tested it by driving it 35mph less than 1/2 mile away from the dealership to pizza hut. Met with Pat again and said you didn't fix it. She claims they test drove it and everything was fine, i informed her driving it less than 1/2 a mile isnt a test and to look at it again. I left as i didn thave all day to sit there. I get a call conveniently 5 minutes after they close at noon saying well you need $272 worth of brake work. I told her I will be back Monday to pick up my check and my old car and they can take this one back due to IL state law regarding contracts. Another guy called me monday and said they replaced the parts and wont cost me a dime, he apologized and i went on my way - parking brake did not work as well but didnt want to deal with Uftring again. More

never again, i cant give them 0 stars! this dealership handled my SAAB since our family bought it in 2006. always expensive, but never thought they were dishonest until now. had an incident this dealership handled my SAAB since our family bought it in 2006. always expensive, but never thought they were dishonest until now. had an incident where the battery was low and had to jump. the off the idle and ran extremely rough. took it in and was told the idle controller (forget the name) was either faulty or needed reset. I believed them and $400 for a new one. however, I was also told the battery needed replaced and needed disc brake pads all around. funny thing is they replaced the battery two years ago and when I told them they indicated that they needed to "check it again" and low and behold, the battery was fine. also. the rear brakes had been replaced rotor and all inside of a year ago. so they tried to sell me on $1,100 of work that didn't need done. imagine a little old lady getting screwed like that? I'm not done telling everyone what I think! talked to a manager and got no response! More

service and collision repair This was an awful experience. I was lied to so many times, I assume so they could have the business, but I'm not sure the reason. They lied when I fir This was an awful experience. I was lied to so many times, I assume so they could have the business, but I'm not sure the reason. They lied when I first called and told me that they would look at the car the next day and give me a call.This did not happen and 2 more phone calls and 2 days later they looked at my car and gave me an estimate. Told me it would take 2 weeks but this was also not the case. I finally called them after they had my car for 3 weeks and they were confused on the phone and put me on hold several times and then came on and said they had just finished cleaning it last night and it was ready. This was also a lie because I had went by the place the night before and my car was setting outside the place and had snow still on the windshield. It hadnt snowed in 2 days so I know it had been sitting there that long. They had called while they had it and told me that I needed brakes so I asked for an amount and told them to go ahead.When I picked up the car they told me I needed brakes. I told them I had told them to do that when they called. Well they did the front brakes but not the back ones and that was the price they quoted me which was also not what they charged me. So I still need back brakes I guess. I truly dont think they could speak the truth if they were paid extra to do so. More

Service Great experience with Todd and Duwayne in handing service on my Tahoe. No one ever wants to have to pay for car maintenance but they went above and b Great experience with Todd and Duwayne in handing service on my Tahoe. No one ever wants to have to pay for car maintenance but they went above and beyond to help me. More