Uftring Chevrolet - Service Center

Entire team is super friendly and knowledgeable. They make sure I’m updated on what they’re doing and the waiting area is very clean. They make sure I’m updated on what they’re doing and the waiting area is very clean. More

Tim Smith worked great with us on getting our Ford Fiesta in and out of the body shop. He was very helpful and addressed all our concerns. The finished job looked brand new! Hats off to the collision repair in and out of the body shop. He was very helpful and addressed all our concerns. The finished job looked brand new! Hats off to the collision repair team also!! More

Nate was great to work with, got it fixed overnight, however I was unhappy that, being retired and on a fixed income, and driving all the way from Peoria because I had positive experiences before, had t however I was unhappy that, being retired and on a fixed income, and driving all the way from Peoria because I had positive experiences before, had to pay over $1,100.00 for installment of an $80.00 part. Appreciate your service department but it was a bit disheartening. Otherwise, it was a positive experience. More

Go anywhere else! Bought a used car here and had major brake issues the night I drove it home. Called the sales person (Chad Uftring) right away and he said bring it in Bought a used car here and had major brake issues the night I drove it home. Called the sales person (Chad Uftring) right away and he said bring it in we will look at it. Brought it back on Saturday morning, they spend 3 hours looking at it and said it was fixed. Thinking great these things happen whatever they made good. I get in it and immediately notice it smells like pizza inside. Drove it maybe 10 miles to get outside of town to get up to 55mph and coasted as slow as I could go and pulled into a parking lot using the brakes as little as possible. Felt the lug nuts and passenger side was good drivers side still burnt my hand. Took it back kind of pissed off because I know they tested it by driving it 35mph less than 1/2 mile away from the dealership to pizza hut. Met with Pat again and said you didn't fix it. She claims they test drove it and everything was fine, i informed her driving it less than 1/2 a mile isnt a test and to look at it again. I left as i didn thave all day to sit there. I get a call conveniently 5 minutes after they close at noon saying well you need $272 worth of brake work. I told her I will be back Monday to pick up my check and my old car and they can take this one back due to IL state law regarding contracts. Another guy called me monday and said they replaced the parts and wont cost me a dime, he apologized and i went on my way - parking brake did not work as well but didnt want to deal with Uftring again. More

never again, i cant give them 0 stars! this dealership handled my SAAB since our family bought it in 2006. always expensive, but never thought they were dishonest until now. had an incident this dealership handled my SAAB since our family bought it in 2006. always expensive, but never thought they were dishonest until now. had an incident where the battery was low and had to jump. the off the idle and ran extremely rough. took it in and was told the idle controller (forget the name) was either faulty or needed reset. I believed them and $400 for a new one. however, I was also told the battery needed replaced and needed disc brake pads all around. funny thing is they replaced the battery two years ago and when I told them they indicated that they needed to "check it again" and low and behold, the battery was fine. also. the rear brakes had been replaced rotor and all inside of a year ago. so they tried to sell me on $1,100 of work that didn't need done. imagine a little old lady getting screwed like that? I'm not done telling everyone what I think! talked to a manager and got no response! More