Uftring Chevrolet

Best car buying experience in 48 years I had been shopping for a new Corvette Stingray convertible for 6 months. I found Uftring Chevrolet on the internet. After working with Brian Tigue an I had been shopping for a new Corvette Stingray convertible for 6 months. I found Uftring Chevrolet on the internet. After working with Brian Tigue and Nate Schneider, I decided to drive the 90 miles to buy my Corvette from them. Not only did I get the best deal but I got the perfect color and options that I was looking for. I highly recommend Uftring and both Brian and Nate to buy your next car. I will send my friends and family to them, even if it's a little ride. More

I was very happy with my experience, overall. Kendall Hearn was referred to me, and I can understand why. In the past 90 days I've corresponded and visited with over a dozen auto dealerships and sales p Hearn was referred to me, and I can understand why. In the past 90 days I've corresponded and visited with over a dozen auto dealerships and sales people. Kendall was the FIRST sales person to ask me straight out 'what would you consider a good outcome, and what would make you happy'. What a novel approach - right there I decided to do what I could to buy a car from him. I called about a particular car and, after talking to me and actually lisening to what I was looking for, Kendall made a recommendation of another car that I had not noticed. This second car was a much better fit for my family and my needs, and it is the car I ended up purchasing. The rest of the process was fairly smooth as well. I was happy that the dealership was able to offer a warranty on a car with 80k+ miles, but felt the nearly $2k price tag for a 2 year warranty was too expensive. In conclusion, I was happy to work with Kendall and hope that I have the opportunity to refer additional customers to him. More

Bought a low mile Blazer for a good price, had the options I wanted, salesman was honest. The CEFCU on site finance person was being pushy about buying into that extended warranty scam (almost $3,000 options I wanted, salesman was honest. The CEFCU on site finance person was being pushy about buying into that extended warranty scam (almost $3,000 for less than a 20K mile warranty...) he kept making up stuff like what if the engine blows tomorrow? (3 day lemon law buddy, you guys are footing the bill AND taking the car back if that happens) and showing me obviously fake repair bills for a sunroof ($4 grand and even so my blazer doesn't have one) $1000 for an alternator replacement that he conveniently left 4 of these "bills" right on top of his file cabinet not in a folder or anything. He also kept asking why I didn't want it, I kept telling him its a scam all dealers pull and your supposed repair bills aren't gonna sway me. He went on and on about the ASE certified techs and thier millions of dollars of tools. I don't doubt they have millions of dollars of tools but do they know how to use them? A person can buy a Lamborghini but doesn't mean they know how to drive.(I don't think he knows I've been wrenching on cars since I was 12 and currently have several restoration projects, I think I can change an alternator haha) Anyways, during the test drive I informed the salesman that it didn't seem to roll smooth and slowed down way to fast while coasting in neutral (5 speed manual so coasting was very easy to do) after the test drive I got out and felt around the lugnuts and found/told the salesman the rear brakes are dragging as I had to take my hand off the rear lugs from the heat. He said they may just be hanging up from sitting in the winter which I know can happen so I didn't think much of it. Well 2 days later I decided to buy it, drove it the 10 miles to my house and got out and immediately smelled burning brake pad. Immediately called the salesman he said ok bring it back tomorrow and we will look at it free of charge. SO I bring it in Saturday morning at 8am when their service department opened, I was greeted with respect and friendly manner and the waiting room was nice. Gave them the keys told them both rear brakes were dragging but the drivers side seemed to be worse so please check it over very good. They said ok and I wait for 2 hours. They give me the receipt, tell me they took the calipers off and greased the slide pins, did not charge me as expected I go start it up and notice it rolls a little better but not as it should. I take it for a test drive for 20 min, pull off in a parking lot and smell the burning brake pad smell again. The drivers side brake was cool but the passengers was still dragging! I don't believe they even looked at the passengers side as they wanted to repair it cheap as possible as they were paying for it. On the way back I pulled off again and was still dragging, decided to test the parking brake and it did not work at all when I stomped on it coasting at 5mph in neutral. Theres 2 strikes. Drive back to the dealership, not exactly in the best mood as you can guess, in a stern voice I tell the service lady they didn't fix it. This was supposedly a GM multipoint inspected certified vehicle and lists brakes right at the top of the list. They said they would look at it again but may need to replace parts and wondered how I was going to pay for it. I told them you are paying for it as this vehicle was never inspected nor did you test drive it farther than the rear of the lot to the front of the lot. I told them I have better things to do today and leave them with the vehicle to fix. Well they conveniently waited until 12:10 to call me after they closed at 12 that they need to replace both rear calipers and rubber hoses going to them and it would be $324. I tell them good I don't care how much it costs as your paying for it. The kicker is the service lady told me the vehicle is perfectly drivable if I want to come get it, I ask are the rear brake still dragging? She said well yea but only a little bit. I told her that if I burn up the brake pad, warp the rotor, possibly get in an accident due to brake fade that they would cover everything? Well of course not. They wanted me to take the vehicle so they can blame me for it and I have to foot the bill. That's strike 3. I told them I'm coming back Monday evening after work and it had better be fixed and I had better not see a bill. I returned Monday picked up the fixed vehicle and took it on a 40 mile drive just to make sure. It actually got fixed, parking brake kinda worked but would not hold on hills. I was so mad at them I didn't care. All in all it started off as a good experience but went downhill fast. I WILL NOT buy a car from there again. I will however buy parts from the service parts counter as I have always been treated with respect and get the information I need. More

We just had our first child and decided it was time to get a new SUV for the family. We headed to Uftring Chevy in Washington and we were greeted by Lee Kerr, one of the saleman there. He asked what we get a new SUV for the family. We headed to Uftring Chevy in Washington and we were greeted by Lee Kerr, one of the saleman there. He asked what we were looking for and our price range he took his time to show us only the vehicles that fit our requirements. We landed up buying a very nice Nissan Murano and were very happy with the professional service of Mr. Kerr and the Uftring Staff. Thank you, Tiffany More

Kendall Hearn was a plesure and a delight to deal with! He was kowledgeable, intelligent, trustworthy, very personable, and accommodating. He even came in twice on his day off and met with us several times He was kowledgeable, intelligent, trustworthy, very personable, and accommodating. He even came in twice on his day off and met with us several times to answer our questions and drive the car again. We never felt hurried - he always had time for us. He made us feel very comfortable with our selection of the 2008 Impala LT used car for our college niece who needed a reliable used car. In addition to ensuring the car was mechanically sound and appealing to the eye (he took care of a small scratch), he also negotiated a good price for us working with Bria Wagler to seal the deal. Brain was as awesome to deal with as Kendall. We have been Uftring new car and service shop customers for many years and have always enjoyed dealing with all employees at Uftring. This is our first used car. We were highly pleased with our experience and will continue to keep coming back to Uftring! (When I print the above filled-in responses, it shows "N/A" as my answer. That is incorrect. I have filled in "5 great" as my response.) Marianne and Bob Reading More

I would just like to share my experience I had purchasing a new vehicle at Uftring. They are above and beyond the best Chevy dealer in the Peoria area. Their staff is friendly and very knowledgable. They a new vehicle at Uftring. They are above and beyond the best Chevy dealer in the Peoria area. Their staff is friendly and very knowledgable. They went out of their way to find the vehicle I wanted. And a special thanks to Jim Anderson and Lee Kerr for all their help. I would recommend anyone to buy their next vehicle from Uftring in Washington. Rod More

I was very leery of applying for a new car loan after my bankruptcy three years ago. I was still so sick in my heart about having to do that, that I hadn't even attempted to get a credit card. My partner di bankruptcy three years ago. I was still so sick in my heart about having to do that, that I hadn't even attempted to get a credit card. My partner did some checking around and everyone told her to take me to Uftring in Washington. So she dragged me kicking and screaming the whole way. I was currently driving a truck that had no air conditioning, no radio, and had a pretty bad gas leak. (I am a NURSE for goodness sake) We were just driving through the parking lot trying to avoid the sales people when we spotted Lee Kerr walking towards the showroom. I said "Stop for a second." I rolled down the window and I initiated a short but quick and pointed conversation about my financial history. He said "I bet I can get you into the car that you want." I wanted to laugh hysterically at him but just gave him the "eye". So I thought "Okay I'll show him!" So I went in, filled out the credit application and his team went to work. In the meantime he set me up to test drive a car. I came back and was very pleased with that car but kept walking up to the Chevy Cruze LT that was in the showroom. I even had the nerve to sit in it. Well then I thought "Maybe, just maybe I could get this one." It was so sporty, sassy, and on the edge: full of technology that well, boggled my mind. He didn't pressure me at all and said "If you like this one we can try to get you a loan for it." I could not believe that he believed in me more than I believed in myself. I was so nervous I was trembling on the inside. "I said, okay" Now I am the owner of a beautiful ice blue metallic CHEVY CRUZE LT!!! I don't normally rate anything on the internet but I was treated with such respect and dignity by Lee that I felt I had to share this with anyone who is thinking of buying a new car. I went to the dealership simply full of sad and empty dreams, not even willing to speak to a salesperson. Well, now that I look back, I guess I didn't value myself much and the embarrassment and shame I carried about my bankruptcy prevented me from dreaming or even attempting to buy a car that is amazing, beautiful, and makes me feel better about myself. Lee Kerr barely even acknowledged my bankruptcy and quite frankly I give him the biggest kudos for that. I sat outside sipping my coffee this morning just looking at the car thinking I was dreaming. I keep waiting for someone to show up and say "JUST KIDDING" and drive away with this new "baby" of mine. I urge you to go see Lee and his team at Uftring. They are serious about getting you the car you want and treating you with the utmost respect, bankruptcy or not. Thanks so much Lee. Just so you know, I feel better about myself already. More

Uftring comes & picks up my Saab in Bloomington, gives me a loaner and then returns my car to me. I've always enjoyed working with them. Professional. I have also gone to Washington and waited for my Saab a loaner and then returns my car to me. I've always enjoyed working with them. Professional. I have also gone to Washington and waited for my Saab to be serviced. Clean & large waiting room. I have bought two Saabs from Uftring and am very glad Saab remains in business and Uftring is the dealer. JD. More

i have been in several times since 2008 and have found there service dept cares about my time which is important to me.I think they really care about taking care of the car and the customer.I know it soun there service dept cares about my time which is important to me.I think they really care about taking care of the car and the customer.I know it sounds crazy but where i used to take my car in for service it would take an hour or so to get a ride back to work or home. these guys can have me back to my office in ten or fifteen minutes. there great More

I put a significant amount of miles on my vehicle each month and ,as a result, regular maintenance is required rather frequently. Uftring Chevy has been very accommodating in getting my service work perf month and ,as a result, regular maintenance is required rather frequently. Uftring Chevy has been very accommodating in getting my service work performed in a timely manner. I have been to other dealerships and no one has ever treated me better than Pat Nelson (Service Advisor). I always trust their work and will continue to use them for all my vehicle needs. Tim More